IT Support Specialist
Job in
Nashua, Hillsborough County, New Hampshire, 03062, USA
Listed on 2026-09-14
Listing for:
World Academy - NH
Full Time, Seasonal/Temporary
position Listed on 2026-09-14
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
IT Support Specialist
World Academy - NH - Nashua, New Hampshire. Open in Google Maps
Job DetailsJob : 5923677
Final date to receive applications: Posted until filled
Posted: Sep 11, 2026 12:00 AM (UTC)
Starting Date: Immediately
Job DescriptionJob Title:
Full-Time IT Support Specialist (School-Based)
We are seeking a dependable and tech-savvy IT Support Specialist to assist our Manager of Information Technology in supporting the daily technology needs of our school community. This role plays a critical part in ensuring that staff, administration, and systems operate smoothly and efficiently in a secure digital environment.
Key Responsibilities- Provide day-to-day technical support to school staff and students for hardware, software, and connectivity issues.
- Assist in maintaining and troubleshooting systems such as Microsoft 365, Google Workspace (Gmail, Docs, Drive), Printers, and internal servers.
- Support technology use across school operations
- Respond to help desk requests, resolve basic IT issues, and elevate more complex issues to the Head of School or our External IT Security Company.
- Help maintain data security and implement best practices for cyber safety within the school setting.
- Support classroom and office technology, including audio/visual setups and device troubleshooting.
- Maintain documentation of user support requests, troubleshooting steps, and recurring issues.
- Strong customer service and communication skills...Must be able to assist individuals with varying levels of tech experience
- Highly organized, with the ability to multitask and manage priorities
- A sense of urgency and attention to detail to meet the fast-paced needs of a school environment
- Demonstrates reliability, confidentiality, and a collaborative spirit
- Prior experience providing technical support in an educational setting preferred but not required
- Bachelor's degree in related field
Position Type: Full-time
Job Categories: Support Staff >
Computer Support
- At least 1 year(s) of relevant experience preferred.
- Bachelor degree preferred.
- Citizenship, residency or work visa required
- Meagan Vandeventer
- 138 Spit Brook Rd
- Nashua, New Hampshire 03062
- Phone:
- Email: mv
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