Field Service Mechanic – Remote Work

Field Service Mechanic – Remote Work

Trident Machine Tools (Haas Factory Outlet Trident), a division of Morris Group, Inc., a leading machine tool distributor, is seeking a CNC Field Service Technician for the Connecticut territory.

• Travel to customer sites to install, troubleshoot, repair, and maintain all machine tool equipment and controls.
• Use machine tool manuals, technical documents, internal and vendor resources to research machine issues.
• Ensure accurate documentation is completed and submitted to the office and customers regarding the status of machine issues, repairs, and installation.
• Promote and perform preventative maintenance on customer machine tool equipment and conduct after‑sales technical support and training.
• Maintain an in‑depth knowledge of machine tool industry and product lines represented by the company.

• Perform related duties as required.

• Self‑motivated, positive attitude with willingness to learn complex tasks.
• Experience in mechanical/electrical repair of diesel engines, generators, automotive, industrial machinery, HVAC, EDM/Laser/Waterjet/CNC machine tools;
  Haas CNC repair background a plus.
• Intermediate to sophisticated proficiency in Microsoft Office Suite.
• Ability to read and interpret drawings and schematics.
• Excellent customer service, technical, communication, and presentation skills.
• Ability to meet physical requirements of the job.
• Flexible hours and frequent travel, including driving throughout New England.

• Competitive starting salary.
• Market‑competitive comprehensive health benefits, including a zero‑premium medical plan, vision, dental, and company‑paid life insurance.
• Paid Time Off, starting with 23 paid days off in first year.
• 10 company‑paid holidays.
• 401(k) retirement plan with company contribution.
• Tuition reimbursement.
• Employee appreciation events and perks.
• Employee Assistance Program.

• Highly mobile, able to access all areas of premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks.
• Ability to sit for prolonged periods.
• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance.
• Ability to frequently use hands and arms.
• Vision abilities required include close, distance, peripheral, depth perception, and ability to adjust focus.
• Ability to keep composure with the public and co‑workers in everyday stressful situations.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other protected characteristics.

Job Requisition #: 1285B

Nashua, NH

Entry level

Full‑time

Management and Manufacturing

Industries:
Human Resources Services