Field Service Mechanic – Remote Work

Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family‑owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

With years of experience supporting the metalworking community, Haas Factory Outlet Trident is the best‑in‑class and exclusive distributor for Haas Automation CNC machine tools and rotary products. We’re proud to represent America’s largest machine tool builder, offering a complete range of 5‑axis universal machining centers, vertical machining centers, horizontal machining centers, CNC lathes, CNC mills, rotary tables and 5C collet indexers.

All Haas products are built to deliver high accuracy, repeatability and durability.

• Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations.
• Use machine tool manuals, technical documents, internal and vendor resources to research machine issues.
• Ensure accurate documentation is completed and submitted to the office and customer regarding the status of machine issues, repairs, and installation.
• Promote and perform preventative maintenance on customer machine tool equipment and conduct after‑sales technical support and training.
• Maintain an in‑depth knowledge of machine tool industry and product lines represented by the company.

• Perform related duties as required.

• Self‑motivated positive attitude with a willingness to learn complex tasks with on‑the‑job training and all supporting documents.
• Experience in mechanical/electrical repair of diesel engines, generators, automotive, industrial machinery, HVAC, EDM/Laser/Waterjet/CNC machine tools;
  Haas CNC Repair background a plus.
• Intermediate to sophisticated proficiency in Microsoft Office Suite.
• Ability to read and interpret drawings and schematics.
• Excellent customer service, technical, communication, and presentation skills.
• Ability to meet the physical requirements of the job.
• Flexible hours and frequent travel, including driving throughout the New England regional territory.

• Competitive starting salary
• Market‑competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company‑paid life insurance
• Paid Time Off, starting with 23 paid days off in your first year.
• 10 company‑paid holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

• Must be highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit for prolonged periods of time.
• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.
• Ability to frequently use hands and arms.
• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Ability to keep composure with the public and co‑workers in everyday, stressful situations.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Job Requisition #: 1285B

Nashua, NH