Security Officer

The opportunity

Delaware North Gaming is hiring a part-time Security Officer to join our team at Gate City Casino in Nashua, New Hampshire. As a Security Guard, you will ensure a safe and secure environment for our guests and team members. If you are looking for a role offering teamwork, excitement, and career growth.

Mondays, Wednesdays, Thursdays and Sundays: 9:15pm-1:15am

$20.00 - $24.00 / hour

Information on our comprehensive benefits package can be found at

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

• Ensure that identification is checked for proper admittance to the gaming floor
• Conduct cash escorts as required
• Observe, handle, and report procedural violations and illegal activity
• Operate a motorized vehicle when necessary
• Maintain crowd control as required
• Defuse guest profanity and handle issues or complaints professionally
• Ensure the safety and security of guests, employees and company assets of the property
• Patrol all areas of the property
• Monitor for suspicious activity, unauthorized behavior, and safety hazards
• Assist guests/employees during emergencies, evacuations and/or medical incidents
• Respond to calls for service, accidents, violations of NH and/or Federal Law and gaming laws, rules and regulations in a calm and professional manner
• De-escalate conflicts using verbal and non-verbal techniques
• Complete accurate, complete and detailed incident reports, security logs and daily activity reports
• Secure evidence when needed and coordinate with local law enforcement

• High School Diploma or GED
• Ability to work in a fast-paced environment
• Must be able to be licensed by State Gaming Commission
• Ability to defuse difficult and sometimes emotionally charged situations when handling guest issues or complaints
• Ability to maintain a professional and courteous demeanor at all times
• Must be 21 years of age or older
• Prior law enforcement, security or military experience preferred; hospitality/customer service experience a plus
• Clear a criminal background check
• Strong verbal communication, observation and report writing skills (must be able to document incidents via the use of a computer)
• Administer medical assistance to guests and employees once certified in CPR/First-Aid/AED/BBP by the employee

• Ability to stand and walk for extended periods of time
• Ability to communicate through two way radio
• Bending, stooping, lifting and carrying occasionally
• Vision sufficient to perform duties day or night
• Exposure to an occasionally smoky and loud environment

Evenings
Holidays
Weekends