Field Maintenance Technician II - Restaurant Equipment
Listed on 2026-02-17
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Trades / Skilled Labor
Maintenance Technician / Mechanic, HVAC Tech / Heating Engineer
Field Maintenance Technician II - Restaurant Equipment at cumberlandfarmsinc summary:
The Field Maintenance Technician II is responsible for maintaining, repairing, and installing food and beverage service equipment across multiple retail store locations. The role involves troubleshooting complex technical issues, conducting preventive maintenance, managing inventory, and ensuring compliance with safety and sanitation standards. The position requires collaboration with vendors and store personnel, mentoring junior technicians, and adherence to company policies and industry regulations.
Cumberland Farms is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members.
You can find us operating under the following store banners:
Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
- Take home vehicle
- All tools provided
- Work-life balance
- On-call stipends
- Reasonable OT expectations
- Training & 3 year pay raises for entry level / inexperienced technicians
- Competitive wages
- Work today, get paid tomorrow through our earned wage access program*
- Paid Time Off
- Medical/Health/Dental Coverage
- 401K with Company Match
- Team Member Discounts
- Tuition Reimbursement
- Employee Assistance Program
- Health Savings Account
- Company Spirit Days
- Employee recognition and awards
- And much more!
The Food and Beverage Equipment Technician is responsible for maintaining, repairing, and installing a variety of food and beverage service equipment to ensure functionality, safety, and compliance with sanitation standards. Key responsibilities include troubleshooting, performing preventive maintenance, and minor repairs in plumbing, electrical, HVAC, and general building systems.
Responsibilities:- 1. Troubleshoot and independently repair food and beverage equipment, including diagnosing and resolving complex technical issues.
- 2. Assist with the installation, programming, and calibration of food and beverage systems, including refrigeration and dispensing units.
- 3. Lead smaller maintenance or repair projects, ensuring tasks are completed efficiently and to company standards.
- 4. Mentor entry-level technicians by providing guidance, support, and on-the-job training to improve their technical skills.
- 5. Collaborate with vendors or contractors for equipment repairs and installations, ensuring adherence to company and industry standards.
- 6. Manage inventory, including stocking supplies, ordering parts, and resolving discrepancies promptly.
- 7. Communicate effectively with store personnel, delivering excellent customer service and maintaining professionalism.
- 8. Maintain accurate and timely work order notes while meeting KPI metrics for travel time, SLA, and efficiency.
- 9. Adhere to workplace safety protocols, company policies, and industry regulations (e.g., OSHA, safety codes, building codes) while completing tasks.
- 10. Identify and promptly report safety hazards or compliance issues to the maintenance supervisor.
- 11. Perform other duties as assigned by the management team to support departmental objectives.
Work directly with Department teammates. Frequent communication with other departments or teams, and External Vendors.
Minimum Education:High School or GED
Preferred Education:Trade License in refrigeration, plumbing, or electrical (where available)
Minimum Experience:3-5 years of relevant experience in equipment repair for food/beverage service or a related technical field
Preferred Experience:5+ years with demonstrated troubleshooting and repair skills
Licenses/Certifications:EPA Universal
Soft Skills:- Communication Skills – Clearly…
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