Staff Accountant - Accounts Receivable

Job Summary

Herschend is seeking an experienced and dynamic Staff Accountant to join our
Finance operations for our newest hospitality venture, Dolly Parton’s Song Teller
Hotel, located in the heart of Downtown Nashville. The ideal candidate is
passionate about hospitality, takes a consistent approach to financial
initiatives and processes and exhibits extraordinary accuracy skills. The Staff
Accountant is an advocate for the property, and passionate about delivering
exceptional experiences to their team and guests.

Inspired by Dolly Parton's epic career and trailblazing spirit, Song Teller Hotel
in Nashville is as unique as the global icon herself. Dolly welcomes guests to a
place where they can Love Every Moment; it is a place to unplug, to connect with
loved ones and to be entertained.

The Staff Accountant position provides a unique opportunity for the right
individual to contribute to the pre-opening efforts in defining financial policy
and processes for Dolly Parton’s Song Teller Hotel featuring 245 rooms, two F&B
Entertainment venues, a market, and Dolly Parton’s Museum. The position is
responsible for assisting in the implementation of financial initiatives and
controls for the property to effectively position the property for a successful
launch in Q2 2026. Of primary importance in this role is the ability to partner
with our team in achieving our respective goals and fully contribute to the
overall revenue and expense accuracy for the property. To achieve success in
this role, one must drive results while adhering to our Heartspitality® culture

• Main responsibility will be general accounting duties and functions in areas
  of need within the Finance Department.
• Assist in handling customer inquiries in timely efficient manner, including
  but not limited to researching and resolving customer issues.
• Assist with Accounts Receivable functions and duties.
• Assist in maintaining complete and accurate files to handle vendor and group
  billing inquiries.
• Assist with generating Daily Revenue and Labor reports as needed.
• Assist departments with general ledger research and re-class entries.
• Assist with GL Functions (Entry Creation, Viewing Entries, Copy and Print,
  Run Reports).
• Prepare monthly journal entries as assigned.
• Hold monthly credit meetings.
• Communicate with all involved parties in the credit process (Sales, Catering
  and CS, Reservations and Front Desk).
• Be familiar with state sales tax laws and tax-exempt compliance reporting.
• Review checkout with balance accounts, daily, to ensure and enforce hotels’
  credit policy.
• Display and effectively communicate Song Teller Hotel culture.
• Understand and ensure compliance with all Song Teller Hotel Finance SOP’s.
• Assist with Audit requests and/or special projects.
• Prepare and distribute the various reports when needed.
• Maintain open communication with all departments.
• Perform other tasks requested by Accounting Manager, Assistant Director of
  Finance and Director of Finance.

This job description is not an “all-inclusive’ list of the duties and
responsibilities of this position or of the skills and abilities required to
perform this position.

• Minimum of 1 year accounting administrative experience to include hotel front
  office experience. Hotel accounting experience is strongly preferred.
• College degree or formal accounting education preferred.
• Previous experience in high customer contact environment, with previous
  experience answering customer questions and handling customer concerns.
• Ability to clearly and pleasantly communicate both verbally and in writing
  with guests, management, and co-workers, both in person and by telephone.
• Ability to work cohesively with co-workers both within and outside of your
  department.
• Ability to compute accurate mathematical calculations.
• Ability to think clearly quickly and quickly to make concise decisions with
  strong problem-solving skills.
• Developed computer proficiencies, particularly with Microsoft Office, Teams,
  Opera Cloud PMS, and Restaurant POS systems.
• Maintain a professional appearance offering a positive experience to all
  guests.
• Strong organizational skills with attention to detail and ability to
  multi-task…