Staff Accountant - Accounts Payable

Staff Accountant

Herschend is seeking an experienced and dynamic Staff Accountant to join our Finance operations for our newest hospitality venture, Dolly Parton's Song Teller Hotel, located in the heart of Downtown Nashville. The ideal candidate is passionate about hospitality, takes a consistent approach to financial initiatives and processes and exhibits extraordinary accuracy skills. The Staff Accountant is an advocate for the property, and passionate about delivering exceptional experiences to their team and guests.

The Staff Accountant position provides a unique opportunity for the right individual to contribute to the pre-opening efforts in defining financial policy and processes for Dolly Parton's Song Teller Hotel featuring 245 rooms, two F&B Entertainment venues, a market, and Dolly Parton's Museum. The position is responsible for assisting in the implementation of financial initiatives and controls for the property to effectively position the property for a successful launch in Q2 2026.

Of primary importance in this role is the ability to partner with our team in achieving our respective goals and fully contribute to the overall revenue and expense accuracy for the property. To achieve success in this role, one must drive results while adhering to our Heartspitality® culture.

Main responsibility will be general accounting duties and functions in areas of need within the Finance Department with split responsibilities in the Receiving Process. Assist in handling customer and vendor inquiries in timely efficient manner, including but not limited to researching and resolving customer issues as well as vendor requests. Assist in the processing of invoices for payment. Assist with reconciling vendor statements and solving discrepancies.

Assist with Receiving functions and duties. Assist in maintaining complete and accurate files to support Receiving Records and verifying counts. Assist with generating Daily Revenue and Labor reports as needed. Assist departments with general ledger research and re-class entries. Assist with GL Functions (Entry Creation, Viewing Entries, Copy and Print, Run Reports). Prepare monthly journal entries as assigned. Communicate with all involved parties in the Payable Process (Front and Back of House Dept Heads).

Be familiar with state sales tax laws and tax-exempt compliance reporting. Display and effectively communicate Song Teller Hotel culture. Understand and ensure compliance with all Song Teller Hotel Finance SOP's. Assist with Audit requests and/or special projects. Prepare and distribute the various reports when needed. Maintain open communication with all departments. Perform other tasks requested by Accounting Manager, and Director of Finance.

Minimum of 1 year accounting administrative experience to include hotel front office experience. Hotel accounting experience is strongly preferred. College degree or formal accounting education preferred. Previous experience in high customer contact environment, with previous experience answering customer questions and handling customer concerns. Ability to clearly and pleasantly communicate both verbally and in writing with guests, management, and co-workers, both in person and by telephone.

Ability to work cohesively with co-workers both within and outside of your department. Ability to compute accurate mathematical calculations. Ability to think clearly quickly and quickly to make concise decisions with strong problem-solving skills. Developed computer proficiencies, particularly with Microsoft Office, Teams, Opera Cloud PMS, and Restaurant POS systems. Maintain a professional appearance offering a positive experience to all guests.

Strong organizational skills with attention to detail and ability to multi-task in a fast-paced environment.

Dolly Parton's Song Teller Hotel is the newest hospitality venture of Herschend, the world's largest family-owned themed attractions company that's been Bringing Families Closer Together by Creating Memories Worth Repeating® for seven generations. Our 12,000+ passionate employees (hosts) collectively entertain 15 million guests each year across our two-dozen wholesome…