Document Production Specialist

Job Description

It’s fun to work at a company where people truly believe in what they are doing! Come join our prestigious law firm client in Nashville as a Document Production Specialist at the Global Operations Center. This position will provide document processing services, creating a variety of documents and materials using Microsoft Office Suite products and other firm‑supported software. We are seeking a reliable, proactive individual with a commitment to exceptional client service and professionalism.

Working hours are 9:30 am–6:30 pm for the first six weeks, then 8:30 pm–7:30 am Friday‑Monday. Candidates must live in the Nashville metropolitan area.

• Use word‑processing software and other technical applications to input, edit, format, and spell‑check documents, and perform scanning, clean‑up, and formatting of images, as well as proofreading.
• Respond to inquiries regarding status of projects.
• Answer routine questions regarding basic applications and department procedures.
• Continually develop proficiency with document‑production software and technical applications.
• Other administrative duties may include answering calls, assisting with time entry, pre‑bill edits, burning CDs, creating file labels, setting up binders, and other clerical tasks as needed.

• Strong computer skills, including proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Certification as a Microsoft Certified Application Specialist (MCAS) or willingness to obtain such certification.
• Accurate and proficient typing skills (minimum 75 words/minute preferred).
• Excellent proofreading skills—attention to detail.
• Technical aptitude and willingness to learn new applications.
• Ability to follow directions and use good judgment to perform tasks under limited supervision.
• Ability to analyze tasks, organize, prioritize, and handle multiple projects in a high‑production environment.
• Strong customer service and communication skills, and flexibility to handle any required tasks.

The compensation range for this role is $24.03 to $29.50 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will depend on the individual’s location, skills, experience, and qualifications.

To Learn About Epiq’s Benefits.

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law.

Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request.

Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.