Project Administrator

Summary

Supports management in the administration of projects that may involve, but are not limited to, business change mandates, system enhancement, contract directives, analysis of operating procedures, quality control activities, strategic planning, performance monitoring, compliance activities, etc. Monitors the progress and status of area projects and coordinates the installation of each project phase. Prepares specialized reports and presentations for management or staff as it relates to the progress of new projects and initiatives.

Writes and delivers instructions to staff when projects affect work assignments and departmental operations.

This position is full time (40 hours/week) Monday-Friday 8am-5pm and will be hybrid at our Nashville, TN location. (3 days in office, 2 days at home)

This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen.

Blue Cross Blue Shield of South Carolina and its subsidiary companies have contracts with the federal government subject to the Service Contract Act (SCA). Under the McNamara-O'Hara Service Contract Act (SCA), employees cannot opt out of health benefits. Employees will receive supplemental pay until they are enrolled in health benefits 28 days after the hire date.

• Administers various projects and assists management in the overall functioning of the business area
• Identifies procedural/system issues affected by implementation of project initiatives
• Makes recommendations for change/development, both technically and operationally
• Provides monitoring of key operating statistics
• Follows up with all changes, improvements and processes to ensure compliance and effectiveness
• Assists in the creation and implementation of work improvements and action plans for the department related to critical business processes and/or customer service related requirements
• Assists in the creation and implementation of plans and programs to assure staff is following all established and new processes/policies
• Prepares written instructions, presentations, etc. and administers training for staff members
• Provides effective feedback and develops work instructions and job aids to assist the staff in understanding any impact to daily job responsibilities
• Responds to issues or concerns from internal/external support areas. Coordinates activities among division functional areas
• Prepares and analyzes specialized reports for staff as it relates to the progress of new projects and initiatives
• Maintains effective relationships with internal/external entities by leading and participating in meetings, conferences, workshops and professional organizations, ensuring necessary information is received/delivered in order for business unit objective to be met

• Required
  
  Education:
  
  Bachelors OR 4 years job related work experience or Associate's and 2 years job related work experience
• Required
  
  Work Experience:
  
  3 years of project coordination or experience working in a project team member capacity
• Required
  
  Skills and Abilities:
  
  Proven ability to identify resource needs, perform quality review, and elevate functional, quality, and timeline issues appropriately. Able to coordinate deliverables and dependencies with other groups. Excellent oral and written communication skills. Good analytical and decision-making skills. Demonstrated organizational and leadership skills in a team environment.
• Required Software and Tools:
  Microsoft Office

• Exceptional organizational skills with proficiency in multiple Microsoft applications (e.g., Excel, Word, PowerPoint, Outlook) and the ability to quickly learn and adapt to new systems and technologies
• Proven ability to manage multiple priorities and tasks simultaneously in a fast-paced, deadline-driven environment while maintaining accuracy and attention to detail
• 3 years-of experience monitoring project compliance with requirements and performance metrics, identifying gaps, and proactively escalating issues for timely resolution and adherence to standards.
• Comprehensive understanding of Medicare…