Corporate Concierge

Overview

An Experienced Floor Ambassador is responsible for the daily operations of the conference rooms, client onsite experience, office organization, and employee engagement. We are looking for a high energy, experienced individual who excels in high volume, fast paced corporate setting with a high-end clientele.

Monday-Friday

Pay: $22.50

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Provide a memorable hospitality experience for all individuals they come in contact with.
• Responsible for managing the conference rooms reservations, set ups, and maintenance.
• Managing a high-volume email inbox for requests potentially supporting multiple office locations.
• Ensure appropriate communication to operating departments including Conference Services, Catering, and Audio Visual
• Support Inventory Management of food and beverage offerings and Office Supplies
• Restocking food pantries & refrigerators as well as order offices lunches on a regular basis
• Coordinating with facilities, engineering, & building management to ensure office is fully functional
• Comfortable being mobile and moving around the space to ensure clients are taken care of
• Answers company phone lines to direct callers to appropriate contact
• Track information in a SharePoint database.
• Registering arriving visitors and guests in collaborate with the Security team.
• Check all conference room set ups for meetings or special events prior to event per set SLA
• Finalize all planning details with clients and distribute to all operating departments
• All conference rooms cleaned within specified time of event completion
• Be the point of contact for all employee requests
• Run end of day reports
• Perform restocking of supplies in office and in conference rooms.
• Assist in any other reasonable requests for assistance

• 3 years prior Administrative/Hospitality experience required
• 2 years’ experience in a corporate setting
• Proficient in Outlook and Calendar scheduling
• High Energy, White Glove Hospitality Mindset & Demeanor
• Flexible schedule to support potential overtime when requested: hours of operation 7am – 7pm.
• Ability to multi-task and meet deadlines.
• Able to maintain uniform and grooming standards appropriate to a corporate setting
• Able to effectively communicate in a written and oral manner; will request writing sample.
• Team player who can keep a positive attitude and motivate peers

This role requires frequent walk throughs of the office and floors to ensure organization and restocking levels are met and reported.

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties may be assigned.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.