Clinical Trial Scheduler - Clinical – Hybrid, Nashville TN

Position: Clinical Trial Scheduler - Clinical Experience Preferred – Hybrid, Nashville TN
## Clinical Trial Scheduler - Clinical Experience Preferred – Hybrid, Nashville TN
** Discover Vanderbilt University Medical Center**:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated.

It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.
** Organization:
** VICC
- Clinical Trials 130
*
* Job Summary:

** The Clinical Trial Scheduler is responsible for coordinating and managing patient appointments for ongoing clinical research studies. This role ensures that all visits, scans, and procedures are scheduled accurately, efficiently, and in accordance with study protocols. The scheduler serves as a key point of contact for patients, nurses, and clinical teams, helping to maintain smooth workflow and timely study operations.

Hours:

Monday - Friday, 8:00am - 5:00pm CST    Preferred

Skills and Experience:

Strong Multitasking Ability  Demonstrated capability to manage multiple tasks, patients, and scheduling priorities simultaneously in a fast‑paced environment.
Technical Proficiency  Comfortable navigating multiple computer systems, applications, and screens at once; adaptable to new technologies and workflows.
Scheduling Expertise  Experience coordinating patient appointments, procedures, and provider schedules, ideally within a clinical or hospital setting.
Ability to Prioritize Urgent Requests  Skilled at identifying high‑priority or time‑sensitive needs and adjusting schedules quickly and efficiently.
Experience in a Clinical Environment  Background working in healthcare, outpatient clinics, hospital departments, or similar patient‑focused settings.
Clinical Team Scheduling Experience  Prior experience supporting clinical staff (nurses, providers, research teams) with appointment coordination and workflow management.
EPIC Scheduling Experience  Proficient in using EPIC for scheduling, appointment management, and patient communication.
Patient-Facing Experience  Strong customer‑service skills with a background in interacting directly with patients, either in person or by phone.
PSS (Patient Services Specialist) Experience  Previous work in a PSS or similar administrative patient‑support role.
Clinical Trials Experience  Familiarity with research workflows, protocol‑driven scheduling, and coordinating visits for clinical study participants..

KEY RESPONSIBILITIES
• Performs a variety of administrative support which may include scheduling, booking travel, expense processing and purchasing.
• Compiles, coordinate and assist in the collection, processing and submission of data.
• Prepares reports and other documentation as requested by area.
• Creates and maintains accurate documents and records.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES
• Data Verification (Novice):
The ability to verify data in an accurate manner.
• Clerical/Administrative (Novice):
Clerical/Administration is a skill which includes most clerical and administrative functions typically carried out by secretaries, administrators and others who perform a clerical role. Among the duties are:
Ad Hoc Reporting, Calendar Maintenance, Data Entry, Document Duplication, Document Filing and Maintenance, Document Preparation, Employee Record Maintenance, Employee Time Recording, Faxing and Electronic Mailing, Inventory Management, Mail Sorting and Distribution, Meeting Coordination and Scheduling, Message Management, Receptionist Tasks, Special Projects, Spreadsheet Preparation, Travel Arrangements, and Word Processing and…