Receptionist, Administrative​/Clerical

• Job Category Ministry Events
• Employee Type FT Non-Exempt

The Front Desk Receptionist is the “Ambassador of First Impressions” for The Gideons International and will deliver a welcoming experience for members and guests. Receptionist responsibilities include offering administrative support across the organization and coordination of front-desk activities. The successful Receptionist will strike a balance by combining communication skills with technical skills to build a successful, hospitable environment.

• Greet and direct visitors to the proper person or place
• Give Heritage Center tours to members and guests
• Provide hospitality to visiting groups including scheduling, preparation of meeting space, serving meals
• Take inventory of supplies and restock as needed
• Provide Outbound calls to non-member Scripture request venues
• Make pastor reference calls for prospective applicants
• Maintain office security by following procedures (visitor logbook, visitor name badges)
• Receive and process USA non-member Scripture requests (Hotels, hospitals, nursing homes, doctors’ offices, shelters, clinics, etc.) Determine the appropriate camp responsible for the distribution area and generate the letters with request information
• Maintain proper files for all USA Scripture requests, new believers, Heritage Center tours
• Receive and sign for special delivery letters, small deliveries, and services, as needed
• Ensure reception area is tidy, presentable and welcoming
• Participates in daily morning staff devotions; on a rotating basis serves by praying and reading Scripture in support of devotion leader
• Perform other duties as assigned

Reports To: Director,Auxiliary Operations

People Management Responsibility: None

Works Closely With: (Internal)
Auxiliary Operations, Building Services, Headquarter Staff

(External) Non-Members, members and other headquarter guests

Non-physical

• Follow verbal and written instructions
• Ability to use PC and widely used software applications, especially Microsoft Office applications
• Experience answering multi-line phone systems
• Ability to learn new software applications as necessary
• Ability to provide analytical skills
• Ability to communicate effectively with staff, guests, Gideons and non-Gideons

Physical

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is required to stand, walk, sit, talk, and hear. Specific vision abilities required by the job include close vision.

• Integrity (2 Cor.
  8:21; Prov.
  4:25-27; Luke 6:31)
• Excellence (Col.
  3:23-24)
• Open Communications (Eph.
  4:15)
• Stewardship (1 Chron. 29:11; Psalm 24:1-2; Matt. 25:14-30)

• Actively learns, demonstrates, and fosters the organizations’ culture in all actions and words. Takes personal initiative and is a positive example for others to emulate.
• Ability to understand the fundamental business drivers and communicate the state of business and provide strategic recommendations to management.
• Proven ability to keep a big picture perspective while dealing with very detailed information.
• Foster Open Communications and Approachability
• Positive and Constructive Attitude
• Business Acumen
• Process Management
• Decision Quality
• Problem Solving
• Dealing with Ambiguity
• Perspective
• Ability to challenge the status quo
• Interpersonal communication skills

• Climate-controlled office environment

• 3-5 years of administrative/receptionist experience
• PC experience, especially in Microsoft Office applications
• Successful completion of a drug and background screen

This Job Description is for general purposes and guidelines only and should not be considered all-inclusive. Neither does the receipt of this job description constitute an employment contract. Furthermore, it should be known that this list of job requirements is subject to change without written notice.