Administrative Service Assistant

Responsibilities

• Performs related work as requested by the Vaccine Ordering Manager
• Routinely acts as liaison between the Vaccine Ordering Manager and departmental staff, and other providers and agencies, local and federal agencies, and community organizations and groups as needed
• Attends CDC calls and webinars as needed to gain information and updates for the team
• Routinely handles complaints and requests from program providers around inventory management and utilization of the VOMs 2.0 ordering system
• Educates and trains other staff as needed for any new employees, providers, or at any event VPDIP sponsors
• Handles routine correspondence including composition of replies and routes to the appropriate operating division for reply
• Prepares non-routine correspondence as requested
• Assembles information for speeches, staff meetings, and other purposes as needed
• May take minutes at staff meetings
• Operates standard office machines and equipment as necessary
• Management and triage of the ServiceNOW platform where providers can request assistance through a ticket based dashboard
• Support of VtrkS functionality and reporting
• Strong skills within Microsoft Office, Word, and Excel
• Additional Vaccine Operations support as needed

Graduation from an accredited college or university with a bachelor's degree; qualifying full‑time increasingly responsible sub‑professional experience or paraprofessional or professional experience may be substituted for the required education, on a year‑for‑year basis, to a maximum of four years.