Operations Coordinator, Content and Creative

• Job Category Content and Creative
• Employee Type FT Non-Exempt

The Operations Coordinator assists the Content & Creative team members in organizing, scheduling, and completing responsibilities to completion, providing ongoing coordination and administrative support. This individual champions the project management process by monitoring progress, confirming all required steps for deliverables are completed, and communicating results. The coordinator tracks milestones and deployments, maintains project documentation, and serves as a central point of contact for programs coordinators, ensuring timely communication, clarification of details, and on-time completion of tasks and projects through the shared project management system.

Primary administrative responsibilities include managing the Director’s calendar and correspondence, coordinating meetings and travel, preparing and processing budgets, purchase orders, invoices, and expense reports, and overseeing general office administration for the Division. The Coordinator also oversees office administration tasks, including the archiving of printed samples, files, and divisional records, helping advance the divisional purpose of engaging creative work and delivering God-honoring, exceptional services that strengthens the member experience of Gideons and Auxiliary.

• Leads all project coordination for Content & Creative in alignment with the Director’s leadership. Coordinates the flow of content and creative projects from planning of responsibilities through final release, ensuring timely and accurate completion.
• Supports and monitors Content & Creative procedures & processes to help complete responsibilities within scope, timeframe, and budget expectations.
• Serves as a primary point person for organizing and maintaining project details in the shared project management system (Teamwork), with project status always updated and accurate.
• Identify team responsibilities that are projected to miss expectations and proactively communicate with the Director to work with team members to adjust appropriately.
• Assist other division team members with workflows and correspondence in Teamwork.
• Maintains accurate and up-to-date project documentation, records, and files throughout the project lifecycle.
• Serve as a point of contact for program coordinators, facilitating clear communication and status updates.
• Champions the project management process by confirming that all required steps, approvals, and deliverables are completed prior to project closure.

• Supports the Director with his role and responsibilities.
• Manages the Director’s calendar and correspondence.
• Meeting management: scheduling, agenda, pre-documentation, details, notes, and action items.
• Maintains departmental calendars.
• Assist Director in developing the divisional annual budget plan and managing the budget.
• Prepares, processes, and tracks budgets, purchase orders, invoices, and expense reports in accordance with organizational policies.
• Assists in ordering and maintaining inventory of office supplies.
• Manages organization and retrieval of both physical and electronic files.
• Assists in sample management and filing of divisional records, articles, and other campaign materials.
• Helps in an archival process of historical artifacts and brand assets that become historical. Finds, catalogs & preserves, the Heritage Center; helps maintain the center’s system & artifacts.
• Other tasks as assigned by the Director.

• Participate in daily morning staff devotions. Serve by praying and reading Scripture in support of devotion leaders on a rotating basis.

Reports To: Director, Content & Creative

People Management Responsibility: No

Works Closely With: Content & Creative team, Support Services, Planning & Design, Ministry Events

• Can anticipate support for the Director to assist in managing his time and effectiveness
• Ability to gain, apply, and represent knowledge and understanding Gideon policies, procedures, and organizational processes.
• Familiar with…