Administrative Services Assistant Billing, Invoicing

Location

630 Hart Lane Nashville, Tennessee 37216

This position will be learning and using our invoicing systems and processes at the Public Health Lab. This is an in‑office position Monday‑Friday for 7.5 hours per day (for example, 7:30‑4, with an hour lunch), totaling 37.5 hours per week.

• Invoice Preparation:
  Create and issue accurate customer invoices in a timely manner according to the organization’s guidelines.
• Collaborate with other Departments:
  Work closely with other departments to obtain and ensure accurate billing information.
• Data Entry:
  Accurately enter invoice information into the appropriate invoicing system.
• Verify Transactions:
  Review invoices for completeness and accuracy, ensuring that all necessary information is included.
• Record Maintenance:
  Maintain organized and accurate records of all invoices.
• Customer Communication:
  Communicate with customers regarding billing inquiries, resolve any discrepancies, request credits and account changes when needed.
• Report Preparation:
  Create various monthly billing reports to track billing data.

• Excellent attention to detail and accuracy
• Very strong Excel skills
• Very strong Microsoft Office skills
• Excellent time management skills
• Excellent data entry skills
• Good communication and customer service skills
• Good mathematical skills
• Strong organizational and record keeping skills
• Critical thinking
• Ability to multi‑task
• Ability to work independently
• Good problem solving skills
• Must have a strong work ethic