Administrative Services Assistant

Job Code 73162 Summary

Under general supervision, is responsible for professional staff work of routine through average difficulty in relieving an executive of administrative detail; and performs related work. Shows proficiency with building, updating, and maintaining spreadsheets, presentation software, and working efficiently in multiple databases. Timely management of all pending cases and appeals, including proper documentation and case resolution. Typing, proofreading, and formatting documents. Filing management skills for paper and electronic documents.

Schedule management, note-taking, email organization and distribution skills. Using Excel to track actions on incoming/outgoing correspondence, both paper and electronic. Strong verbal and written communication skills, with the ability to send clear, concise emails and respond in a timely manner. Be flexible and adaptable to changing work demands/tasks. Organization and attention to detail required. Utilize good time management, note-taking, email organization and distribution skills.

Fax, Certified Mail, Print. Timely and efficiently process and upload documents, alert necessary staff. Attend staff meetings and participate in discussions. Required to maintain confidentiality and security of documents. Miscellaneous tasks as required by department.

Education and experience:

High School Diploma or equivalent, customer service experience preferred.