Senior Administrative Associate

Position Summary

This position will provide directed administrative support to the various divisions within academic affairs and workforce and may at times be assigned to one division for a specified period of time to offer coverage and support as needed.

Senior Administrative Associate

• Perform job duties from the assigned campus or work location, including answering phones, responding to phone/in person/email inquiries, screening calls, and handling related issues;
• Provide general office management and clerical assistance with copying, printing, filing, maintaining records, making phone calls, and processing incoming/outgoing mail, Fed Ex and UPS;
• Utilize various computer applications including Outlook, Email and Calendar, Excel, PowerPoint, Word, BANNER, and Sci Quest;
• Initiate and process office purchases, requisitions, monthly purchase reconciling, and payment services;
• Maintain the academic sections of the college catalog in Acalog and maintain policy and procedure manuals for Academic Affairs, such as faculty handbook and day-to-day procedures;
• Assess inquiries directed to the Division and determine the proper course of action, delegating to appropriate individuals;
• Prepare routine correspondence, reports, contracts, forms, and other documents;
• Greet and assist visitors and callers, functioning as a receptionist and directing them to the correct person;
• Assist with assembling information for various reports and projects;
• Keep appointment schedules, arranging meetings and interviews as necessary and prepare travel, conferences, appointments, special events or other business activities;
• Analyze and interpret directives, policies, procedures, guidelines, determining type of data, forms, records, or methods needed, collecting and compiling data;
• Compose routine and non-routine correspondence independently;
• Develop and maintain personnel, financial, statistical and other records;
• Maintain and order office supplies and other materials as needed;
• Coordinate workflow among offices or departments;
• May supervise student workers and/or temporary employees;
• Perform other duties as assigned.

• High school diploma or equivalent;
• Two (2) years’ experience in administrative support;
• Proven ability to effectively organize, prioritize and perform multiple job functions, balance conflicting priorities, meet deadlines with short turn-around times and manage changing situations;
• Proficiency with word processing, spreadsheets, and presentation software.

• Associate’s degree from an accredited institution;
• Certified Administrative Professional Certification (CAP);
• Experience with Acalog;
• Experience preparing documents, reports and presentations;
• Experience with Sci Quest and Banner.

• Detail oriented with ability to multitask and work with competing deadlines;
• Discretion, judgment, and ability to handle confidential matters;
• Ability to work independently, take initiative and make substantive decisions quickly;
• Excellent oral and written communication skills, including effective one-on-one communication;
• Exceptional listening, interpersonal, diplomacy skills and ability to build trusted relationships with various internal and external constituencies.

$39,681 - $47,625.00 depending on experience