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Vital Records Administrative Assistant
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-07-16
Listing for:
Software Technology, Inc.
Full Time
position Listed on 2026-07-16
Job specializations:
-
Administrative/Clerical
Clerical, Government Administration
Job Description & How to Apply Below
- 1. Responds to inquiries from the general public; interacts with state and federal agencies, and external stakeholders daily to provide or obtain information.
- 2. Collects and receipts appropriate fees for certificates or services; prepares correspondence requesting additional information, documents, or fees to finalize a legal process.
- 3. Updates/Edits actual record in the database to correct information of a vital event, amends electronic image of records of event in compliance with Vital Records laws and rules, and enters request data into databases to track, locate and issue a record or certify no record found.
- 4. Reviews court orders, forms, applications to determine compliance with laws and rules to process new certificate of birth. Reviews applications to determine entitlement to a requested service or record of event.
- 5. Reviews scanned documents to ensure each document is attached to the correct image and explain and enforce Vital Records laws, rules, policies and procedures as they apply to each request.
- 6. Accurately maintains daily cash drawer to ensure proper closeout; monitors activities in customer service lobby to ensure safety, traffic flow, and supplies. Reports suspicious documents, activity or behavior to supervisor for further action or investigation.
- 7. Retrieves original certificates from storage boxes for inclusion in a sealed record file. Reviews documents to determine acceptability of records as supporting evidence to file or amend a record.
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