Senior Executive Assistant; C-Suite

Senior Executive Assistant (C-Suite)

This highly visible position will directly support the company's Chief Commercial Officer, who is currently also serving as Interim Chief Executive Officer. The Executive Assistant will serve as the executive's trusted right hand, providing high-level administrative, operational, analytical, and project support across the company's commercial and executive leadership functions.

Because the executive frequently travels and may work remotely from outside Nashville, the successful candidate must be highly independent and capable of identifying priorities, anticipating needs, and moving work forward without continuous direction or an additional management layer.

The role will manage complex calendars and travel, prepare executive and board-level presentations, coordinate global business activities, track strategic initiatives, and serve as a liaison between the executive office and the company's internal and external stakeholders.

Personality and working-style alignment will be important. The executive is direct, compassionate, decisive, and no-nonsense. The successful candidate must be comfortable with candid communication, clear feedback, high expectations, and frequently changing priorities.

Executive and Calendar Support

• Manage a complex and frequently changing executive calendar across multiple countries and time zones.
• Prioritize conflicting meetings, deadlines, requests, and business demands using sound judgment.
• Coordinate domestic and international travel, including detailed itineraries, lodging, transportation, and schedule changes.
• Prepare the executive for meetings by organizing agendas, background information, reports, presentations, and follow-up items.
• Screen and prioritize incoming communications while protecting the executive's time.
• Manage expense reports, invoices, and budget tracking associated with the executive office.
• Anticipate needs and independently address scheduling, communication, and operational issues.

Meeting and Communication Coordination

• Organize executive and commercial leadership meetings, sales kickoffs, quarterly business reviews, board meetings, offsites, and other high-priority events.
• Coordinate communications and meetings involving company teams and business partners in North America, China, Japan, the Netherlands, and other international locations.
• Draft, edit, and proofread executive correspondence, reports, presentations, and internal communications.
• Track meeting action items, responsibilities, and deadlines, following up with stakeholders to ensure timely completion.
• Serve as a liaison between the executive office and departments including Sales, Marketing, Customer Success, Finance, Retail, and Business Development.
• Coordinate with customers, dealers, distributors, board members, and external business partners.

Presentations, Reporting, and Data Support

• Develop and refine executive-level PowerPoint presentations, board decks, commercial reviews, and strategic business materials.
• Transform commercial information, data, and executive direction into accurate and visually polished presentations.
• Use advanced Microsoft Excel functions, including pivot tables, to organize, analyze, and summarize commercial and operational information.
• Create and maintain reports, trackers, dashboards, and other analytical materials.
• Gather information from multiple stakeholders and consolidate it into clear, executive-ready materials.

Project and Operational Support

• Support special projects, strategic initiatives, and enterprise priorities led by the CCO / Interim CEO.
• Track project timelines, deliverables, decisions, and responsible stakeholders.
• Identify potential delays or missing information and bring issues forward proactively.
• Coordinate commercial go-to-market activities, retail visits, the company's internal education and brand-training program events, department meetings, and team activities.
• Assist with projects that may extend beyond traditional Executive Assistant responsibilities.
• Build strong relationships throughout the company to obtain information, resolve issues, and advance priorities.

Confidentiality and Executive Judgment

• Handle sensitive commercial, financial, personnel, strategic, and board-level information with discretion.
• Exercise sound judgment and make appropriate decisions, frequently with limited direction.
• Represent the CCO / Interim CEO and the company's executive office with professionalism and credibility.
• Recognize urgent or sensitive matters and escalate them appropriately.

• Exceptional organizational and time-management skills with the ability to handle multiple priorities and deadlines.
• Demonstrated ability to work independently while supporting a frequently traveling or remotely located executive.
• Proactive, self-directed approach with the ability to identify what needs to be done without waiting for detailed instructions.
• Advanced Microsoft Excel skills, including pivot tables, reporting, data…