Enrollment Services Assistant

Enrollment Services Assistant

This is a temporary position that will provide support during the fall 2026 and early spring 2027 semesters. The duration of this role is expected to be 6 to 8 months.

The Enrollment Services Assistant is responsible for managing and approving incoming high school and college transcripts that are required for enrollment into the university or for awarding transfer credit. Additionally, the Enrollment Services Assistant will manage the delivery of Herzing University official transcripts through digital and mail systems.

Requirements:

• High school diploma, Associate's degree or higher preferred.
• One year of relevant experience.

Responsibilities:

• Examine, verify, review, and approve incoming official college transcripts and high school proof-of-graduation.
• Input proof-of-graduation approvals into the Herzing student information system to ensure new student matriculation. Ensure transfer credit evaluations are requested for all received transcripts.
• Manage required admissions documents and provide reminders of upcoming deadlines.
• Manage delivery of all digital and printed Herzing official transcripts; issue official transcripts for student certification and licensure applications.
• Respond to student inquiries for information on ordering official transcripts, replacement diplomas, or award certificates. Provide customer service to address withheld transcripts.
• Prepare and print mailings for academic award certificates and graduation materials.
• Manage incoming faxes and Herzing ticketing system for the receipt of incoming official transcripts.
• Assist the Registration Department with entering approved transfer credit within the Herzing student information system.
• Other administrative duties as assigned.

Compensation is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly pay range for this position is $17.07 to $23.95.

Anticipated schedule includes a 40-hour work week, Monday through Friday with flexible start and end times. It is preferred that the final candidate will be near one of our current locations allowing for a potential hybrid schedule.

Region
- Locations

Midwest
- Kenosha, Brookfield, Madison, Milwaukee (WI)
Minneapolis (MN)

South
- Clarksville, Nashville (TN)
Akron (OH), Atlanta (GA), Birmingham (AL), New Orleans (LA)

Florida
- Tampa, Orlando

Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.

Physical Requirements:

• Must be able to remain in a stationary position most of the time.
• Must be able to occasionally move around the work location.
• Must be able to communicate information and ideas so others will understand.
• Constantly operates office and/or tech equipment which may include computers, copiers, fax machines, audio/visuals.
• Frequently uses voice and hearing to communicate with students, staff or colleagues face-to-face or over the telephone.
• Visually or otherwise identify, observe and assess.
• Occasionally move, carry, or lift 10 pounds.

Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.

It is the university’s practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law.