Workplace Coordinator

PURPOSE OF POSITION

The Workplace Coordinator is responsible for ensuring a positive and productive work environment at the Nashville IEM office. This person will be the first face visitors and employees see when they walk into IEM. They have the important job of making a great first impression and answering and directing inquiries. In addition, they will support the rollout of workplace programs and initiatives and help oversee day-to-day operations, including ad hoc administrative needs.

The Workplace Coordinator partners closely with vendors and internal teams and helps maintain a space that reflects the company’s culture while supporting ongoing business growth.

The ideal candidate is customer-focused, organized, and adaptable, with the ability to manage multiple priorities in a fast-paced environment. This person is approachable, resourceful, and comfortable supporting both employee experience and operational needs. Experience with tools such as Microsoft Office Suite, SharePoint, and Verkada is a plus.

• Greet, welcome and direct on-site visitors in a friendly and professional manner
• Monitor visitor management system and issue visitor badges
• Answer intercom, phone and in-person inquiries, providing general information to guests and employees
• Receive mail and packages and assist with distribution
• Perform administrative tasks such as mailing, data entry, printing badges, etc.

• Maintain a safe, clean, and organized office environment
• Order and manage office and break room supplies
• Assist with updating workplace documents, policies and procedures
• Partner with vendors and internal teams to ensure a seamless employee experience

• Help organize and execute on-site events and special meetings, happy hours and VIP visits
• Collect feedback and data from employees to support continuous improvement efforts

• Support larger workplace projects and space planning initiatives
• Cross-collaborate with other teams and/or senior management
• Assist the broader facilities team, from admin-type tasks to rolling up your sleeves and moving items that weigh up to 20lbs
• Occasional extended hours may be required to support events or business needs

• High school diploma or GED required
• 3+ years of receptionist/administrative assistant and/or front desk experience
• Flexibility and customer focus are a must
• Excellent organizational, written and verbal communication skills
• Ability to multitask and maintain attention to detail
• Proficiency in Microsoft Office Suite and ability to learn new systems quickly

• Activities:
  • Sitting – 80%
  • Walking/Standing – 20%
  • Lifting:
    Must be able to lift up to 20lbs.
• Vision:
  Long periods of close work on computer screen.
• Mental Demands:
  Interpret, analyze, research and handle multiple tasks simultaneously.
• Environment:
  Climate controlled office space.

• No direct supervision of others.
• Provide direction and guidance to office vendors.

This will be a part-time (8:00 AM–1:00 PM CST), 100% onsite role working at IEM in Franklin, Tennessee. There will be no regular travel; however, there may be opportunities to travel for IEM site visits, training, and/or conferences.

We offer a comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success.

IEM does not discriminate against any applicant based on any characteristic protected by law.

Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.