Rental Assistance Leasing Assistant

Metropolitan Development and Housing Agency (MDHA)

MDHA serves Nashville and Davidson County. The mission of MDHA is to create quality affordable housing opportunities, support neighborhoods, strengthen communities, and help build a greater Nashville. MDHA offers the opportunity to contribute to impactful development and housing initiatives that serve the Nashville community.

MDHA employs over 300 staff members, has a budget of $215 million, and houses approximately 30,000 people, primarily through nearly 8,000 Section 8 Vouchers and over 6,800 apartments, which are mainly Project-Based Rental Assistance (PBRA) units, at 39 properties. MDHA is a housing authority, a community development agency, and a redevelopment agency.

The Rental Assistant Leasing Assistant works under the supervision of the Section 8 Lead Specialist, and is responsible for providing general administrative support, clerical, general accounting and leasing duties for initial move-ins and relocations under the housing choice voucher program.

Record Maintenance

• Maintain records for the purpose of reporting program activity;
• Maintain records by adding memos and attaching relevant documents to appropriate files and records electronically.
• Receive, process and distribute documents to appropriate specialists for eligibility determination.

Clerical Duties

• Assist Section 8 Specialists in activity related to intake, leasing and continued occupancy;
• Receive and respond to general inquiries from tenants and owners;
• Produce and send appropriate correspondence to tenants and landlords;
• Add/update unit information in the software system;
• Develop full knowledge of program requirements necessary for eligibility for rental assistance, and convey requirements to participants in a clear, accurate and professional manner;
• Maintain a professional appearance and attitude;
• Work closely with specialists to ensure proper policies and procedures are followed;
• Other related duties as necessary.

Interpersonal Skills

Ability to maintain courteous communications with program participants and the public; ability to establish working relationships with co-workers, landlords, service providers, and low-income residents; ability to perform general clerical duties; ability to be detail-oriented and ability to handle multiple tasks.

Regulatory Knowledge

Knowledge of the principles and practices of assisted housing and federal, state and local laws and regulations governing rental housing; knowledge of and ability to utilize computer software applications; ability to receive and retain instructions; ability to make good decisions.

Resilience

Willingness, mental and physical ability to perform the duties involved in this classification. Ability to perform work with or without accommodation requires sitting, standing, and walking, dexterity of hands and clarity of vision, speech and hearing, and powers of observation; other physical duties as required.

High School diploma and at least one (1) year of additional training in administrative support or a related area, plus five (5) years of experience in administrative support, of which at least two (2) years is related to assisted housing or leasing of rental units. Valid Tennessee driver's license

Candidates with accreditation earned in foreign institutes are encouraged to apply