Jr Program Manager (PMO) with Security Clearance

Koniag Services Inc., a Koniag Government Services company, is seeking an enthusiastic and detail-oriented Junior Program Manager to support the Program Management Office (PMO) functions of our IT Call Center serving government clients in the Nashville, Tennessee area. The ideal candidate is an organized, driven, and collaborative early-career professional with a foundational understanding of program management principles, a strong desire to grow within a dynamic government services environment, and the ability to support multiple program management work streams simultaneously.

They bring excellent communication skills, a proactive work ethic, and a genuine passion for contributing to the successful delivery of high-quality IT Call Center services to government end users. Ability to obtain a government security clearance may be required to support Koniag Services Inc. and our government customers. This position is located in Nashville, Tennessee. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Position

Description:

The Junior Program Manager will support the PMO functions of the IT Call Center program by assisting program leadership with planning, scheduling, reporting, risk management, documentation, and stakeholder communication activities. This individual will work closely with the Program Manager, Deputy Program Manager, and other program leadership team members to ensure all PMO deliverables, action items, and administrative program management functions are completed accurately, consistently, and on time.

Principal responsibilities will include but are not limited to:
* Support the Program Manager and Deputy Program Manager in the day-to-day execution of PMO functions, including program planning, scheduling, reporting, risk and issue management, and stakeholder communication activities.
* Assist in the development and maintenance of program plans, schedules, milestone trackers, and project timelines, ensuring all program activities are accurately documented and progress is consistently tracked and reported.
* Support the preparation and coordination of customer-facing program deliverables including monthly status reports, program performance summaries, meeting minutes, and executive briefing materials, ensuring all outputs are accurate, professionally presented, and delivered on time.
* Maintain and update program risk registers, issue logs, action item trackers, and decision logs, following up with program team members to ensure all assigned action items are completed within established timelines.
* Assist in the coordination and facilitation of program meetings, working sessions, and customer briefings, including scheduling, agenda preparation, note-taking, action item capture, and distribution of meeting summaries.
* Support program financial management activities by assisting in the tracking and organization of budget data, expenditure records, and financial reporting inputs under the direction of the Program Manager.
* Assist in the development, review, and maintenance of program documentation including standard operating procedures (SOPs), program management plans, transition documents, and organizational charts.
* Coordinate onboarding and offboarding activities for program staff, including access request coordination, equipment provisioning support, and orientation scheduling in collaboration with program leadership and corporate support teams.
* Support the management and organization of program SharePoint sites, shared drives, and document repositories, ensuring all program files, records, and deliverables are accurately organized and maintained in accordance with program standards.
* Assist in the preparation and coordination of program governance activities including program reviews, performance assessments, and audit support, gathering required documentation and data inputs as directed by program leadership.
* Support contract management activities by assisting in the tracking of contract deliverable schedules, modification documentation, and subcontractor performance records under the direction of the Program Manager.
* Coordinate with cross-functional program team members including operations staff, data analysts, and technical team members to gather program status updates, compile reporting inputs, and support the preparation of integrated program status products.
* Participate in PMO training and professional development activities, actively pursuing growth in program management knowledge, skills, and certifications in support of long-term career development goals.
* Perform other program management support tasks as assigned by program leadership to ensure the smooth and effective operation of the IT Call Center program's PMO functions.

Education and Experience:

Required:

* Bachelor's degree in Business…