Office & Intake Administrator Job Nashville area,Tennessee USA,Administrative/Clerical

Be the welcoming face of our organization and the first point of connection in each applicant's journey - setting the tone with professionalism, warmth, and care. In this role, you'll keep our front office running smoothly while guiding applicants through a thoughtful, detail-driven intake experience that truly makes an impact.

Education:

Bachelor's Degree preferred but not required. High school diploma or GED required.

Skills:

Professional appearance is required for this position as it is often the very first impression one has of the ministry. Excellent interpersonal skills required. Must be able to handle multiple phone lines in a professional and courteous manner while displaying patience and compassion. Exceptional communication skills are required (written and verbal). Must be dependable and able to work alone. Intermediate experience in Microsoft Word, Excel and Outlook.

In

the Office & Intake Administrator position, you will be responsible for but not limited to the following:

Office Administrator Responsibilities:

Answer phones in a professional manner and direct calls to appropriate staff
Manage the Info email account, including replying to general inquiries and forwarding other inquiries to the appropriate staff.
Receive visitors in a polite and courteous manner and notify the appropriate person or department of their arrival.

Customer service is of the utmost importance
Schedule all corporate and Nashville home tours

Intake Administrator Responsibilities:

Provide administrative support for the Intake Department
Complete daily courtesy calls and emails to new applicants and schedule their inquiry call.
Complete a second courtesy call weekly for applicants who have not scheduled their inquiry call.
Schedule Getting to Know You calls as requested by Intake staff
Send encouragement cards by mail to applicants
Manage the texting account to correspond weekly with active applicants, respond to any general inquiries, and forward additional inquiries to the appropriate staff.
Additional duties as assigned.

Schedule:

In Office Monday
- Thursday 8:00 am- 5:00 pm, Remote Friday 8:00 am- 5:00 pm

Compensation:

$20-$21/hour

Some of the benefits you will enjoy as an employee at Mercy Multiplied include:

Health, vision, and dental benefits offered to full-time employees
Life Insurance
PTO, Holidays and generous bonus days at Christmas
Business casual dress code
Work-life balance
Opportunities to exercise your faith working alongside a supportive team of believers
Attend sessions led by dynamic Bible teachers and Christian speakers and authors brought in from all over the world

Mercy Multiplied exists to provide opportunities and resources for all to experience God's unconditional love, forgiveness, and life-transforming power. Our Residential Program for young women ages 13-32 and Outpatient Counseling Program for women and men ages 13 and older are voluntary, biblically-based, and free of charge. Mercy's Freedom Services equip men and women of all ages to live free, stay free, and help others find freedom in Christ.

#J-18808-Ljbffr