Bilingual Administrative Assistant Family Resource Center - ON SITE

Vanderbilt Health Administrative Assistant

Discover Vanderbilt Health:
With eight hospitals and over 180 clinics, we are the region's largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you'll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated.

We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Job Summary:

In this pivotal Administrative Assistant role, you will provide day-to-day administrative support to ensure smooth operations and excellent service. You'll help manage the flow of daily work, respond to requests using established guidelines, and partner with teammates to meet department priorities. Because you will regularly interact with patients and their families, kindness, compassion, and professionalism are essential.

Key Duties/Tasks:

• Provide administrative support for an area's daily activities, with occasional guidance
• Respond to customer/patient needs by following established procedures and escalating or consulting with others when appropriate
• Organize and prioritize daily tasks to ensure service needs and deadlines are met
• Support a welcoming, patient- and family-centered environment

Required Qualifications:

• High School Diploma or GED (Associate's Degree or higher preferred)
• Minimum 2 years of relevant experience
• Comfortable with technology and able to learn new software quickly
• Bilingual (English/Spanish)

Schedule &

Location:

On-site at Vanderbilt Children's Hospital (Nashville, TN). You will work 35 hours weekly between 8AM-4:30 PM with flexibility on start/end times.

Key Responsibilities:

• Performs a variety of administrative support which may include scheduling, booking travel, expense processing and purchasing.
• Compiles, coordinate and assist in the collection, processing and submission of data.
• Prepares reports and other documentation as requested by area.
• Creates and maintains accurate documents and records.
• Bilingual, Spanish/English Strongly preferred

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

• * Organizational Impact:
  Performs tasks that are typically routine that may impact team's performance with occasional guidance.
• * Problem Solving/ Complexity of work:
  Utilizes some discretion and research to solve routine problems.
• * Breadth of Knowledge:
  Applies knowledge of standards, established processes and procedure that apply to your own job.
• * Team Interaction:
  Provides guidance to entry level co-workers.

Core Capabilities :

• Supporting Colleagues :
  Develops Self and Others:
  Continuously improves own skills by identifying development opportunities.
  
  - Builds and Maintains Relationships:
  Seeks to understand colleagues' priorities, working styles and develops relationships across areas.
  
  - Communicates Effectively:
  Openly shares information with others and communicates in a clear and courteous manner.
• Delivering Excellent Services:
  
  - Serves Others with Compassion:
  Invests time to understand the problems, needs of others and how to provide excellent service.
  
  - Solves Complex Problems:
  Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
  
  - Offers Meaningful Advice and Support:
  Listens carefully to understand the issues and provides accurate information and support.
• Ensuring High Quality:
  
  - Performs Excellent Work:
  Checks work quality before delivery and asks…