Front Office Administrative Coordinator

Job Details Level: Experienced

Job Location:

Nashville, TN 37205

Position Type:
Full Time - 12 Month - Non-Exempt Hourly Education Level: High School or equivalent SUMMARY

Harding Academy seeks a warm, highly organized, and professional Front Office Administrative Coordinator to serve as the welcoming face and primary administrative anchor of our community.

• Provide a warm and helpful welcome to all school visitors, vendors, and Harding families, while following school safety protocols.
• Maintain a friendly demeanor while answering the phone and doorbell systems.
• Support school safety initiatives by instructing all visitors to sign in and receive a name badge and notify their host.
• Receive and aid in distributing mail and deliveries and communicate any school closures to those who deliver to the school.
• Assist with maintaining a tidy front lobby area (water plants, keep furniture and decor ready to receive visitors at all times, etc.).

• Manage several functions within the Blackbaud Education Management Software (Compass Net) including:
  School Calendar, Annual Rollover Procedures and Class Scheduling.

• Scheduling and calendar management for tours, assessments, interviews, etc.
• Provide assistance with greeting prospective families, school tours, and special Admissions events.
• Manage data entry for Final Site and other elements of the Admissions process.

• Work closely with the IT and HR Office to aid with onboarding new faculty and staff, especially adding them to the school copier and Blackbaud software.
• Aid in maintaining the space reservation calendar by scheduling and updating the calendar for various physical spaces on campus.
• Work closely with the Advancement Office to provide assistance with preparation for end-of-year events/awards/employee recognition.

While performing the duties of this job, the employee is regularly required to speak; hear; stand; walk; sit; use hands to finger, handle, grasp or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move more than 100 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be available to allow the employee to perform the essential functions of the job.

Work is primarily performed in an office environment where sitting for long periods of time is required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. There may be times when the Front Office Administrative Coordinator may be required to work remotely due to weather or school closure issues.

• High School diploma or equivalent required;
  Associate or Bachelor’s degree preferred.
• Two (2+) years of experience in front desk administration, customer service, or records management, preferably in an academic or non-profit environment.
• Proficiency with Google or Microsoft Office 365, as well as familiarity with database management.
• Exceptional verbal and written communication skills with a customer-service oriented mindset.
• Discretion & Ethics.
• Fluency in Microsoft Excel and Word and/or the Mac system equivalents and familiarity with database management.