Administrative Assistant

Are you an Administrative Assistant? Master's Landscape Design is a great place to start your new career!

We're looking for a welcoming, highly organized Administrative Assistant to support our Owner/Founder, Project Manager, and broader office team. Reporting directly to the Business Operations Manager, this key role is all about keeping the day-to-day running smoothly - managing schedules, handling client calls with a warm and professional demeanor, coordinating customer intake and lead assignment, booking travel, and helping plan company events.

Your attention to detail, follow-through, and communication skills will keep our team connected, efficient , and delivering at a high level .

• Manage the Owner/Founder's calendar and coordinate all appointments
• Book travel arrangements as needed
• Provide additional administrative office support as needed to keep the company moving forward
• Answer phones with a warm, welcoming demeanor and professionally intake potential customers
• Ensure timely and professional follow-up for all incoming calls and inquiries
• Assign sales leads to the appropriate team members promptly
• Keep the CRM and lead tracking software accurate and up to date

• Support the Project Manager with appointment scheduling,811 locate requests, permits, and other tasks as needed
• Coordinate company events such as birthday breakfasts, team outings, and staff celebrations
• Assist with sending client appreciation gifts
• Maintain organization and consistent follow-through on tasks across multiple priorities
• Demonstrate flexibility and attention to detail while managing a fast-paced workload

• Welcoming and professional phone demeanor with strong written and verbal communication skills
• Highly detail-oriented and organized with the ability to manage multiple priorities simultaneously
• Proficient with Microsoft Office products and quick to learn new software including CRM tools
• Adaptable and proactive, with a genuine interest in using AI to streamline job processes
• Team player with a proactive attitude who embraces the company's family-oriented culture
• Exercises sound judgment and maintains discretion and confidentiality regarding the Owner's schedule, business matters, and client information
• Aligns with core values of professionalism, integrity, passion, communication, adaptability, and loyalty

• 1-2 years of experience in an office or administrative environment

• First Impressions: Greets every caller and visitor with warmth and professionalism - you set the tone for the client experience.
• Organizational Excellence: Juggles schedules, leads, events, and daily tasks without letting anything slip through the cracks.
• Communication: Clear, timely, and professional across every channel - phone, email, and in person.
• Tech Savviness: Embraces new tools - including AI - to work smarter and keep processes efficient.
• Dependability: The owner and team count on this role every single day; consistent follow-through is essential.
• Adaptability: Stays calm, flexible, and effective as priorities shift throughout the day.

• Pay Rate: $23.00-$25.00 per hour, based on experience
• Health Insurance: 100% employer-paid health insurance coverage for the employee
• Paid Time Off: Competitive PTO policy
• Professional Development: Support for continued learning and professional growth