Office Manager

Jewish Family Service Nashville and Middle TNO

ffice Manager Jewish Family Service Nashville and Middle TN

The Office Manager serves as the operational hub of Jewish Family Service, ensuring the smooth and efficient functioning of daily office operations. This role provides administrative, bookkeeping, donor management, client service, and meeting support while serving as a key point of contact for clients, donors, staff, and community stakeholders.

Office & Administrative Operations

• Serve as the first point of contact for clients, donors, and visitors.
• Provide general administrative support, including data entry, filing, copying, mailing, and shipping.
• Maintain strict confidentiality of client, donor, and organizational information.
• Order, track, and maintain office supply inventory in a cost conscience manner.

Board & Committee Support

• Distribute meeting notices and communications and track RSVPs
• Prepare meeting materials and board packets.

Clinical Support

• Process documentation related to opening and closing client cases.
• Maintain accurate clinical case records and archives.
• Track active caseloads by staff member, case type, and master client list.
• Update and maintain caseload data.
• Prepare quarterly statistical reports.
• Enter client charges into Quick Books.
• Process client payments.
• Verify insurance coverage, copays, and deductibles.
• Enter donations and pledges into Donor Perfect and Quick Books.
• Generate and send donor acknowledgments and thank-you letters in a timely manner.
• Track and manage RSVP responses for fundraising events.
• Assist with development activities, agency programs, and special events.

Required

• 2 to 3 years of office administration experience.
• Proficiency with Microsoft Office and One Drive.
• Strong organizational, multitasking, and time-management skills.
• Exceptional attention to detail and accuracy.
• Ability to work collaboratively with professional staff.
• Strong interpersonal and customer service skills.
• Ability to maintain confidentiality and handle sensitive information.
• Mandatory background check.

Preferred

• Experience with Quick Books.
• Experience with donor management software, particularly Donor Perfect.
• Experience supporting nonprofit, social service, or healthcare environments.

• Generous Paid Time Off (PTO)
• Up to 5% 403(b) retirement match
• Health, dental, and vision insurance
• Paid federal holidays plus Jewish holidays that fall on weekdays

• Date Posted:
  September 1, 2026
• Type:
  Full-Time
• Job Function:
  Administrative
• Service Area:
  Social / Human Services
• Start Date:
  
  09/21/2026
• Salary Range: 47,
• Working Hours:
  
  34-hour work week:
  Monday-Thursday, 9:00 a.m.
  
  -5:00 p.m.;
  Friday, 9:00 a.m.
  
  -4:00 p.m., with a daily one-hour lunch break