Public Health Administrator

We are seeking a qualified Public Health Administrator to Support the Tennessee Department of Health by administering regulatory board licensing activities, reviewing applications and credentials, maintaining accurate records, and providing clear guidance to applicants and stakeholders.

Public Health Administrator

Hybrid
665 Mainstream Drive, 2nd Floor, Nashville, TN 37243
8 months

• Review license, permit, certification, reciprocity, and renewal applications for completeness, accuracy, and eligibility.
• Recommend approval or rejection in accordance with applicable laws, rules, policies, and procedures.
• Issue licenses and other authorizations and ensure licensing records, reports, fees, refunds, and returned checks are processed accurately.
• Enter, update, and verify information in regulatory databases and research case or application status.
• Respond to inquiries, explain requirements, handle complaints, and provide records or reports to applicants, boards, agencies, and professional organizations.
• Coordinate board meetings, examinations, interviews, notifications, and related administrative logistics.
• Escalate policy exceptions or critical issues and support monitoring of investigations and examinations as assigned.

• Knowledge of licensing, certification, regulatory, and administrative processes
• Strong attention to detail and ability to interpret laws, policies, and procedures
• Accurate data entry, database research, recordkeeping, payment reconciliation, and report preparation
• Sound judgment, problem-solving, and recommendation skills
• Clear written and verbal communication with the public, applicants, supervisors, and external organizations
• Ability to organize meetings, examinations, deadlines, and multiple case activities
• Professional customer service and complaint-handling skills

• This is a hybrid, weekday assignment supporting TN DOH regulatory board operations. The role requires dependable attendance during the regular 8:00 AM–4:30 PM CST shift, effective use of computer-based licensing systems, and professional interaction with applicants, board members, state personnel, and external organizations.