Contracts & Rebates Specialist

Position Summary The Contract & Rebate Specialist works with distributors on contracts and rebates and builds strong working relationships with dealers and vendors. This role processes NDC rebate requests for both internal special NDC pricing and rebates for end-user sales through NDC Dealers, coordinates and tracks membership eligibility for the company's rebate programs, and resolves issues arising from vendor denials of rebate claims or membership.

The Specialist partners closely with the Contract Department to process sales and rebate contract data accurately, resolve disputes, and maintain the integrity of contract and eligibility records.

Key Responsibilities Contract & Rebate Processing Maintain contracts and perform the rebate process for assigned vendors, including both internal special NDC pricing and rebates for end-user sales through NDC Dealers Complete new customer set-up requirements

Perform data entry and upload of contract and rebate data Membership Eligibility & Data Integrity Coordinate and track contract member eligibility

Validate contract and rebate data Audit contract files regularly for unassigned contracts, contracts nearing expiration, and duplicate records

Dispute Resolution & Vendor Denials Complete the rebate dispute process and perform request analysis for assigned vendors

Reconcile issues that result in vendor denials of rebate claims or membership

Resolve exception issues and offer resolution services to trading partners

Billing & Reconciliation Issue invoices related to rebate processing

Issue and reconcile rebate credits and debits to all trading partners for rebates, special pricing terms, and marketing promotions

Communication & Administrative Support Monitor the Contracts inbox and route messages to the proper resource

Provide feedback to the department head on workflow progress and provide administrative support to the department

Perform other duties as assigned

QualificationsA minimum of a high school diploma is required; a Bachelor's degree is preferred

Knowledge of healthcare contracting preferred

Strong written and verbal communication skills

Microsoft Excel data analysis

Highly detail-oriented with strong analytical abilities

Strong problem-solving skills

Core Competencies Contract & Rebate Administration Data Accuracy & Attention to Detail Dispute Resolution & Problem-Solving Communication & Relationship Management Organization & Administrative Support Success Metrics Accuracy and timeliness of rebate processing and contract maintenance

Timely resolution of rebate disputes and vendor denials

Data accuracy across contract and membership eligibility records

On-time, accurate issuance of invoices, credits, and debits

Reduction in exception items and duplicate or expired contract records