Nashville Operations Coordinator

Description

At Viticus Group, we are more than just an organization – we are a community of innovators, educators, and professionals dedicated to advancing science, medicine, and education. Based in Las Vegas, we provide hands‑on continuing education courses, conferences, and training programs that connect experts from around the world with the latest advancements in research, technology, and practical application.

Our mission is to bridge the gap between cutting‑edge science and real‑world practice, empowering professionals to take what they learn and apply it in meaningful ways that improve lives, industries, and communities.

Are you someone who loves science, thrives on learning, and gets inspired by innovation? Join us as we teach and share the discoveries that drive progress - because at Viticus Group, education fuels innovation.

The Nashville Operations Coordinator provides administrative, client‑facing, and operational support for clinical events and related programs. This position assists with event planning and logistics by ensuring information is accurately entered into systems, maintaining operational records, coordinating catering and transportation details, supporting client and vendor communication, managing digital signage needs, and serving as a point of contact for event‑related coordination. The coordinator assists with Customer Service Associate coverage when needed and helps ensure scheduled events are organized, documented, and aligned with Viticus Group standards.

• High school diploma or equivalent required.
• Serv Safe Food Handler Certification, or equivalent, required within 30 days of hire.

• Two years of customer service and/or coordinating or administrative experience required.
• Event, hospitality, healthcare, veterinary, or operations support experience preferred.

• Strong communication skills, including clear writing, reading comprehension, and effective verbal communication.
• Ability to maintain professional communication with clients, vendors, internal teams, and external partners by phone, email, and in person.
• Excellent interpersonal skills with the ability to build and maintain positive, supportive relationships within and outside the organization.
• Ability to work collaboratively with a diverse range of individuals while remaining passionate, compassionate, and professional at all times.

• Excellent organizational, time management, and prioritization skills.
• Ability to work independently while managing multiple priorities and supporting cross‑department needs.
• Strong work ethic, including punctuality, initiative, dedication, follow-through, and a professional demeanor.
• Ability to remain calm and exercise sound judgment in difficult or changing situations.

• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and related programs.
• Ability to monitor and support event calendars, scheduled readiness, administrative follow‑up, and operational documentation.
• Ability to perform accurate data entry and maintain operational records.
• Knowledge of, or willingness to learn, food safety and sanitation practices consistent with Tennessee Department of Health guidelines.

• Flexible schedule and availability to work year‑round, including weekday and weekend availability.
• Willingness and ability to travel for company‑related business, including events, trainings, and operational support, while maintaining professional conduct and communication.
• Neat and professional appearance.
• Commitment to upholding the organizational mission and vision.