Mail​/Finishing Level 2

Job Title: Mail/Finishing Level 2

Location: Nashville, TN

Job Type: Hourly Consultant

Hours: Monday to Friday 8:00am to 5:00pm

Pay: $18.34 - $21.62

• Operate high-volume mail and finishing equipment, including mail inserters, sorters, postage meters, envelope printers, scales, and related systems.

• Perform packaging, posting, folding, insertion, labeling, mail merge, and other document finishing activities.

• Coordinate automated and manual processes for finishing, mailing, fulfillment, and distribution of client materials.

• Process incoming and outgoing mail, documents, packages, and supplies; deliver and pick up mail on scheduled runs.

• Perform address validation, barcode lookup and quality review, mail cleansing, and address maintenance using specialized software.

• Prepare mail and packages for USPS, express, local delivery, and alternative courier services.

• Track, trace, and resolve mailing and shipping issues; maintain logs and accountable mail records.

• Perform electronic mail distribution, including opening, mail preparation, scanning, and distribution.

• Fulfill kitting, assembly, packaging, shipping, and tracking requirements.

• Perform shipping and receiving activities using automated tracking systems.

• Complete shipping forms and enter required information into shipping terminals.

• Monitor, order, and replenish mailroom and shipping supplies.

• Perform quality checks on outbound mail and verify internal mail addresses.

• Manage barcode tracking or face scanning of incoming mail and packages.

• Operate, clean, and maintain mail and shipping equipment and contact service personnel when repairs are required.

• Recommend workflow improvements to increase efficiency, reduce costs, and optimize production.

• Serve as the focal point for special or unique mailings and shipments.

• Arrange courier or shipping services to meet customer requirements.

• Follow all mailroom, shipping, and security procedures.

• Train and mentor other mailroom associates as needed.

• Ability to lift and move up to 50 pounds.

• Ability to read, write, and follow English instructions.

• Intermediate PC and Internet skills, including downloading files, completing online forms, and performing mail merges.

• Intermediate Microsoft Word and Excel skills, including document formatting, tables, columns, worksheets, charts, basic formulas, and data entry.

• Working knowledge of Microsoft PowerPoint and applications such as Adobe Acrobat, file conversion, or graphic arts software.

• Basic knowledge of network functions, such as adding or removing a network printer.

• Basic knowledge of Digital Front Ends and functional knowledge of Mac systems when required.

• Ability to operate finishing equipment, inserters, postage meters, envelope printers, scales, Pitney Bowes mail management systems, and Fed Ex shipping systems.

• Ability to use production mail software and customized mailing applications.

• Strong customer service and communication skills.

• Ability to manage multiple tasks, prioritize work, and perform duties with minimal supervision.

• Ability to estimate and schedule mailing jobs, including staffing, job routing, and time requirements.

• Ability to determine appropriate packaging based on established standards.

• Ability to perform accurate data entry and maintain production and shipping records.

• Ability to drive when required by the assignment.

• 1–2 years of experience with mailroom procedures, production mail, finishing operations, and mail equipment.

• Experience operating mail and finishing equipment in a high-volume production environment.

• Experience with mailing, shipping, fulfillment, tracking, and distribution processes preferred.

• High School diploma or equivalent required.

Excellent verbal and written English communication skills and the ability to…