Account Manager

Global Recruitment Expert with 8+ years of experience in finding top talent for Corporate Housing and Serviced Apartment companies. We’re seeking a dynamic and customer-focused Account Manager to join a growing team within the corporate housing sector. The successful candidate will be responsible for managing key client relationships, coordinating housing solutions, and ensuring exceptional service delivery for business travelers, project assignees, and relocation clients.

• Act as the main point of contact for assigned corporate clients, providing tailored accommodation solutions that meet their business needs.
• Manage the end-to-end process for housing requests, including sourcing, booking, and coordinating check-ins and check-outs.
• Build and maintain strong client relationships, ensuring a high level of satisfaction and repeat business.
• Liaise with property partners and vendors to ensure quality standards and availability align with client expectations.
• Handle inquiries, troubleshoot issues, and resolve concerns in a timely and professional manner.
• Monitor and manage client SLAs, contracts, and billing arrangements.
• Support business development by identifying upselling or cross-selling opportunities within existing accounts.
• Provide regular reporting and performance updates to clients and internal stakeholders.
• Stay current with market trends and competitor offerings in corporate housing.

• Previous experience in corporate housing, serviced apartments, relocation services, or hospitality account management.
• Strong interpersonal and communication skills with a client-first approach.
• Proven ability to manage multiple accounts and priorities in a fast-paced environment.
• Proficiency with CRM systems and Microsoft Office Suite.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and collaboratively within a team.

• Familiarity with global mobility or relocation industry practices.
• Experience working with international clients or vendors.

• Entry level

• Full-time

• Business Development, Customer Service, and Sales

• Hospitality and Real Estate

Location:

Nashville, TN

Salary: $ – $ per year