Program Operations Analyst

Schneider Electric has an exciting opportunity for a Program Operations Analyst supporting our North America (NAM) Strategic Customers. In this role, you will help strengthen program performance, operational excellence, and customer experience across strategic accounts. You will collect, analyze, and interpret data to provide insights that guide decision making for both new and existing customer programs.

This analyst will play a critical role in monitoring program KPIs, driving process improvements, and partnering with cross functional teams to ensure seamless program execution. If you enjoy transforming data into meaningful action and working within a fast paced, collaborative environment, this role is for you.

This position is hybrid, and will require in-office presence 2‑3 days a week.

What will you do?

• Mine and consolidate data from various systems, databases, and spreadsheets.
• Analyze data using statistical techniques to identify trends and uncover actionable insights.
• Ensure data completeness, accuracy, and compliance with internal standards.
• Build dashboards, visualizations, and reports to communicate program performance to key stakeholders.

• Monitor KPIs and program health metrics across strategic customer portfolios.
• Provide insight‑driven recommendations to support program and business decisions.
• Maintain and enhance reporting frameworks tied to operational execution and customer outcomes.

• Identify opportunities for process optimization using data‑driven evaluation.
• Partner with cross‑functional teams to develop and implement process improvements.
• Contribute to continuous improvement initiatives that advance operational and customer excellence.

• Work closely with Program Managers, Project Managers, Operations, and Customer Care teams to align on program objectives and data needs.
• Support the development and execution of management plans for strategic customer programs.
• Serve as a trusted analytical partner to program leadership.

• Experience supporting program or project operations.
• Understanding of program management or customer delivery environments.
• Ability to manage multiple priorities and work both independently and collaboratively.

• Bachelor’s degree in Data Analytics, Business, Operations, or a related field.
• 3+ years of experience in data analytics
• Experience with analytics tools/collaborative work management platforms such as:
  Smartsheet (preferred), Tableau, Power BI, SQL
• Strong analytical and problem‑solving skills, with the ability to translate data into actionable business insight.
• Advanced Excel skills (pivot tables, formulas, data modeling).
• Effective written and verbal communication skills.
• Applicants must be authorized to work in the United States on a full‑time, ongoing basis. The company does not provide immigration sponsorship now or in the future.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most…