Sales Compensation & Operations Analyst

Why Software One?

Software One and Crayon have come together to form a global, AI‑powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people.

We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world‑class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose‑driven culture where your ideas matter, your growth is supported, and your career can go global.

The Revenue Operations Analyst plays a dual role: owning the end‑to‑end process for calculating, validating, and communicating sales commission payouts, while also proactively identifying opportunities to improve revenue efficiency across NORAM. On the compensation side, this role ensures accurate and timely payouts across Software One and Crayon sales organizations in accordance with company policies. On the efficiency side, this role drives continuous improvement by analyzing operational spend, identifying process inefficiencies, and recommending changes that help the organization get more value from every dollar and every hour invested.

• Calculate and communicate monthly commission payouts for Crayon sales teams and quarterly commission payouts for Software One sales teams in accordance with approved compensation plans and company policies.
• Process commissions based on invoices received and apply payment‑based compensation adjustments in accordance with company policies and timelines.
• Administer manual commission payment processes, including reconciling large data reports, matching revenue to sellers, and ensuring accurate and timely payments.
• Reconcile bookings, billings, payments, incentives, and financial data to ensure accuracy and completeness.
• Prepare and distribute commission statements and respond to seller inquiries or disputes in a timely, professional manner.

• Provide accurate, validated compensation and attainment data to support reporting and analytics across all Crayon and Software One sellers, ensuring stakeholders have visibility into compensation results, quota attainment, and incentive performance.
• Administer and audit all incentives reporting to ensure accurate and timely attainment visibility.
• Provide recurring analytics and insights to stakeholders, including Sales Leadership, Revenue Operations, Finance, and People & Culture.
• Identify discrepancies, trends, and risks, and proactively recommend corrective actions.

• Analyze operational spend, resource allocation, and process efficiency across the region, identifying opportunities to reduce costs, eliminate redundancy, and improve how the organization converts investment into revenue.
• Audit tool and subscription spend across the region, identifying unused licenses, redundant capabilities, and opportunities to consolidate or eliminate.
• Analyze where sellers lose the most time to non‑selling activity (approvals, data entry, process bottlenecks) and partner with Rev Ops to reduce friction.
• Analyze account and segment profitability to inform territory Design, resource allocation, and investment prioritization decisions.
• Partner with Finance on tool spend governance, supporting the monthly cost‑management cycle and EBITDA delivery targets.

• Support quota administration processes, including data preparation, baseline validation, and quota distribution calculations.
• Assist with forecasting data preparation and reconciliation, building depth and redundancy in critical Rev Ops capabilities.
• Contribute to continuous improvement of quota methodology and forecasting accuracy over time.

• Ensure compliance with commission…