Associate Contract Administrator

Do you want to join an organization that invests in you as an Associate Contract Administrator? At Health Trust, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

The Contract Administration team performs a variety of operational responsibilities that are critical to GPO Operations, including but not limited to:

• contract price file management
• product-price-facility contract amendments
• contract lifecycle management system business approval and documentation workflows
• analysis, administration, maintenance and preparation for all member-specific (S2, Custom, Local) agreements

The position collaborates with various internal and external stakeholders including but not limited to:

• Internal:
  National GPO Sourcing, Custom Sourcing, Account Management, Member Services, Legal
• External:
  Suppliers and Members

This collaborative process is critical to ensure that contracts are accurately implemented and maintained, since they have a direct impact on member performance including compliance, visibility, purchase order/invoice accuracy and customer service issues. This person must demonstrate an ability to work independently with minimal supervision and adhere to critical timelines.

• Analyze, research and correct price file information to ensure completeness and adherence to the Health Trust data standardization priorities and does not introduce duplicate items.
• Work directly with members and stakeholders to initiate local agreements in the Contract Lifecycle Management tool for appropriate approvals and documentation through the system.
• Ensure accuracy of the data which feeds downstream systems including members’ ERP systems, member facing catalogs, and external 3rd parties like GHX. Data quality is critical to ensure no disruptions to members’ operations and to maintain purchase order/invoice accuracy.
• Initiate amendments for price changes, product adds/deletes/changes, extensions, renewals and facility updates. Work with suppliers, members and internal teams to process requests timely and accurately for local agreements across all Health Trust members.
• Support the team by ensuring S2 and custom legal documents comply with the approved standard templates and do not contain variations in legal language. Coordinate with legal for approval or rejection of variations when required.
• Generate monthly reports to proactively manage contract expiration dates for S2, Custom and local agreements for contract administrators and leadership.
• Manage member visibility using the Pricing and Eligibility system and coordinate with the commitment team to ensure LOC visibility aligns with contracts for both new and expiring S2s.
• Provide regular member-specific S2 analysis and reports to internal stakeholders and members.
• Respond to inquiries from members sent to the department mailbox and address issues, including support of member data feed problems and questions.
• Route cases created and emails to the team mailbox to the appropriate Contract Administrator.
• Manage house accounts, non-affiliate members and support the UK contracting mailbox.
• Assist in coordinating large S2 changes or strategies by generating reports or creating templates/price files.

• College graduate preferred or relevant work experience in lieu of a degree
• 1 year of relevant experience preferred
• Learn and maintain knowledge of the Health Trust contract portfolio
• Advanced in Excel functionality and strong proficiency in Microsoft Office
• Salesforce experience a plus
• Ability to analyze, interpret and communicate effectively regarding new or existing contracts
• Establish and maintain long-term relationships, building trust and respect by consistently meeting and exceeding expectations of business partners
• Strong verbal and written communication skills
• Excellent customer service skills
• Strong multi-tasking and time management skills
• Must be able to work independently and with teams

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling,…