Senior Manager, Business Analysis

About Sound

Founded in 2001 and headquartered in Nashville, TN, Sound Physicians is a nationally respected, physician-led medical group practicing in 400+ hospitals across 45 states. Our team of 4,000+ clinicians and 1,000+ business professionals across the country is united by one mission:
to build exceptional clinical partnerships that unlock quality, affordable, dignified care for everyone – no matter who they are or where they live
. With physician-led clinical teams and more than two decades of operational expertise, we’ve refined what it takes to consistently deliver exceptional care in hospital medicine, emergency medicine, critical care, anesthesia, and telemedicine.

• A remote-first culture that values flexibility and collaboration
• Opportunities to grow your career while making a real impact
• A team that champions inclusivity, innovation, and excellence

Whether working virtually or onsite at one of our practices, you’ll be part of a purpose-driven organization shaping the future of healthcare.

We are seeking a highly experienced Senior Manager, Business Analysis, for a contract-to-hire opportunity within our Portfolio Management team. This role is ideal for a seasoned business analysis leader who can think strategically, operate hands-on, and support complex cross-functional business and technology initiatives from discovery through delivery.

The successful candidate will bring 10+ years of progressive experience in business analysis, process improvement, solution design, consulting, or related disciplines, preferably in healthcare or another complex, matrixed organization.

Experience with enterprise applications, systems integrations, data flows, process redesign, portfolio or project delivery, SDLC, and agile ways of working is strongly preferred.

We’re looking for an action-oriented, detail-driven problem solver who is comfortable navigating ambiguity, translating business needs into actionable requirements, and guiding stakeholders toward alignment, decisions, and adoption of practical solutions.

This role will partner across clinical, operational, technology, and central services teams to help mature the business analysis function and team while directly supporting high-impact enterprise initiatives.

This is a full-time, contract position with the potential for future conversion to a permanent position, subject to business needs and organizational approval.

Applicants must be authorized to work in the United States without the need for current or future employer-sponsored work authorization.

• Lead the business analysis function for the Portfolio Management team, establishing standards, methodologies, governance, templates, and best practices for requirements management, process documentation, solution design, and business analysis deliverables.
• Partner with business and technology leaders to identify business needs, process gaps, and operational challenges through discovery sessions, stakeholder interviews, root-cause analysis, and business process assessments.
• Lead cross-functional discovery workshops, process mapping sessions, and requirements discussions to build alignment, resolve competing priorities, and drive informed decision-making.
• Drive process improvement and workflow redesign efforts for strategic initiatives, applying Lean, Six Sigma, or similar continuous improvement methodologies to deliver measurable business outcomes.
• Lead business analysis efforts for complex, cross-functional initiatives by evaluating business processes, systems, data flows, and technology capabilities; defining current and future state processes; and partnering with technical teams to recommend solutions that best meet business…