Advanced technical product manager- Salesforce; Nashville, TN

Overview

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As a Senior Technical Product Manager, you’ll assume end-to-end responsibility for the strategic value, usability, and performance of one or more digital products. You’ll partner closely with business stakeholders, design, and engineering to define problems, set measurable outcomes, manage tradeoffs, and deliver customer-facing features that improve experiences and grow the business.

• Define and align outcomes by partnering with stakeholders to clarify problems, set business and UX goals, and establish target KPIs and measurement plans.
• Translate strategy into buildable work by creating clear requirements (epics/user stories/techno-functional specs), defining success criteria, and managing prioritization across multiple deliverables and cross-team dependencies.
• Drive execution and learning by leading feature delivery, communicating updates (including executive-ready content), running feature readouts with insights, and iterating based on results.

• Bachelor’s degree (or equivalent experience in a related field)
• 7+ years delivering complex products in a technology environment
• 5+ years using analytics/optimization tools to inform product planning and prioritization
• 5+ years partnering with design and engineering to deliver customer-facing features, including building roadmaps/backlogs and writing/refining user stories
• 3+ years experience and understanding of the Salesforce Platform & architecture (Sales Cloud, Service Cloud, Experience Cloud, B2B Commerce), data models, commerce out of the box features and capabilities
• 5 years of experience managing SaaS platform capabilities with a focus on stability, performance, operational excellence, and continuous improvement
• Experience applying AI and automation within enterprise products, from identifying use cases to defining requirements and measuring outcomes

• Master’s degree / MBA
• Strong knowledge of Agile development practices, methodologies, and tools
• Technical knowledge of web and mobile applications (and comfort collaborating deeply with engineering)
• Proven ability to influence without authority, communicate clearly, and balance multiple priorities in a fast-paced environment

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.

Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.

You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in…