Business Operations/Project Manager
Listed on 2026-10-02
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Business
Operations Management, Change Management, Business Systems & Technology Analysis, Business Analyst
About the Role
The company is seeking an experienced, systems-driven Business Operations / Project Manager with a strong AdTech Background to transform informal workflows into owned, structured, and scalable operational systems. As the primary connective layer across departments, this role focuses on process kaizen, SOP governance, and end-to-end operational enablement—ensuring teams execute efficiently without reinventing processes.
The Business Operations / Project Manager will manage the central project management infrastructure and partner directly with Product and executive leadership. Key responsibilities include preparing cross-functional teams for product launches, streamlining enterprise client workflows, and establishing organization-wide standards for accountability and visibility. As a data- and AI-fluent operator, the candidate will design structured spreadsheet models, integrate AI tools to accelerate documentation, and continuously optimize reporting systems.
CoreResponsibilities
Process Kaizen & SOP Governance Run a continuous improvement cadence across the process landscape; killing, combining, or improving SOPs weekly. Own the process vault and ensure every process is signed off by its owner and governed for adoption, not just documented.
Project Management & Visibility Own and maintain internal Notion project management tracker; ensuring all projects, to-dos, and tickets are tracked, visible, and actioned. Drive adoption beyond the department, building the systems foundation for a company-wide model with long-term integration into business line weekly meetings, as aligned with product operating model.
Product Rollout Support Support product release processes, structuring the operational side of launches so teams are enabled ahead of go-live. Work closely with Group Product Manager to formalize this process as a repeatable model.
Cross-Departmental & Enterprise Client Enablement Act as an operational connective layer across business lines and enterprise client workflows; surfacing blockers, coordinating data and documentation needs, and keeping cross-functional commitments visible and actioned.
Data & Spreadsheet Management Own data pulls and spreadsheet-based reporting for departmental initiatives;
Building and maintaining structured, reliable, and scalable systems and models that others can use without re-deriving logic. Comfort with formulas, structured data, and dashboard hygiene is core to the role.
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