Product Manager Lifecycle

Rhythm is a renewable energy and technology company redefining how people interact with energy. We combine energy market expertise with technology, design, and data science to deliver simple, transparent, and customer-centric energy solutions.

We’re a mission-driven team focused on building scalable systems, solving complex problems, and making a meaningful impact on the future of energy.

We’re hiring a Product Manager – Growth & Lifecycle to own the customer-facing products and experiences that bring customers to Rhythm and keep them here.

You’ll own the customer journey from enrollment through renewal, building products that make energy simpler and give customers the information they need to make confident decisions. We'll measure your success primarily by two outcomes: conversion and retention.

You’ll work closely with Marketing and our Head of Growth to identify opportunities and run experiments across the funnel, and with Product Design to create simple, intuitive customer experiences. You’ll own product requirements and final sign-off on customer-facing experiences before they move into development.

Churn reduction and retention are among Rhythm’s top product priorities, giving this role direct and visible impact on company results from day one.

We’re looking for an independent, decisive Product Manager who can lead the room, align stakeholders, make recommendations, and move decisions forward in a fast-paced environment.

• Own the roadmap for Rhythm’s customer-facing products across the lifecycle, including the enrollment journey, customer portal, retention, and renewal experiences.
• Drive measurable improvements in conversion and retention, establishing clear success metrics for initiatives and reporting on outcomes.
• Lead retention and churn reduction initiatives, identifying where customers drop off or disengage and building experiences designed to keep them with Rhythm.
• Use customer data, funnel analytics, segmentation, and user feedback to understand customer behavior and identify the highest‑impact opportunities.
• Monitor product performance after launch and continuously iterate based on customer behavior and results.
• Partner closely with Marketing and the Head of Growth to turn growth opportunities into clear hypotheses and product experiments.
• Design, prioritize, and run A/B tests across the customer journey, from acquisition and enrollment through engagement and renewal.
• Use experimentation to evaluate messaging, workflows, offers, experiences, and other opportunities to improve conversion and retention.
• Translate experiment results into clear product decisions and use learnings to inform what we build next.
• Build a consistent experimentation practice where hypotheses, success metrics, results, and next steps are clearly defined.

• Partner closely with Product Design to simplify customer experiences across Rhythm’s digital products.
• Own final sign-off on customer‑facing designs from a product workflow and requirements perspective before implementation.
• Ensure customer experiences balance customer needs, business objectives, technical considerations, and measurable product outcomes.
• Use qualitative and quantitative customer insights to identify friction and make experiences simpler, clearer, and easier to act on.

• Align stakeholders across Marketing, Sales, Operations, Customer Care, Analytics, Design, and Engineering around product priorities and decisions.
• Bring clear recommendations to cross‑functional conversations and drive decisions forward rather than waiting for consensus.
• Translate business objectives and customer problems into clear product…