Senior Content Writer - Onsite

Summary

We have an opening for the position of Senior Corporate Communications Writer at CGS Administrators, LLC, a subsidiary of Blue Cross Blue Shield of South Carolina. In this role, you will be responsible for developing a variety of internal and external communications materials that support the company and its subsidiaries. You will collaborate with business partners, colleagues, and customers to identify documentation needs.

This includes analyzing project requirements, conducting research, and gathering information to produce clear, accurate, and technically sound content.

Organization: CGS () — a Blue Cross Blue Shield South Carolina subsidiary

Location: This is a full-time (40 hours/week) position, Monday–Friday in a typical office environment. You will work an 8-hour shift during our normal business hours of 8:00 AM–4:30 PM. This role is located at 26 Century Blvd, Suite ST610, Nashville, TN 37214.

• Plans, designs, researches, writes, and edits internal and external communications materials for the company and subsidiaries. Materials include, but are not limited to, user guides, ISO and other standard-format procedure manuals, responses to RFI/RFPs, white papers and reports, presentations, etc. Edits copy; proofs design and assists with design direction of materials. Coordinates printing and distribution (internal/external) of said materials.
• Organizes, develops, composes/prepares clear, concise, and readable written text, graphics, and charts/diagrams, and coordinates layout and material organization. Delivers final product and ensures it is professional in appearance and meets all policy standards and internal/external requirements.
• Works with business partners, colleagues, customers, etc., to identify business needs. Analyzes project requirements to determine types of documents needed. Partners with and interviews subject matter experts (SMEs) in technical, operational, and support areas to collect/gather, interpret information, and compose technical content. Researches and identifies available reference sources to complete projects. Ensures that all guidelines are met with respect to proper usage of logos and brands.
• Develops documentation project plans and timelines. Tracks project progress and maintains a high level of customer service with customers. Ensures appropriate staff and management are informed of project status.
• Maintains best practices documentation for internal/external use. Maintains corporate history knowledge base as well as routine material generated for executive and board meetings. Prepares monthly/weekly reports for management regarding all plan development activities, including completed items and incomplete/pending items.

• Required
  
  Education:
  
  Bachelor s degree
• Required
  
  Work Experience:
  
  4 years of communication experience, including business/technical writing and various writing style standards
• Skills and Abilities: Collaborates with stakeholders, coordinates production, designs communications materials, plans development projects, presents concepts to clients, writes communication content

• Portfolio of writing samples
• Proficiency in AP Style, Plain Language, and/or 508 accessibility
• Experience writing business proposals
• Familiarity with graphic design

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.

• Subsidized health plans, dental and vision coverage
• 401k retirement savings plan with company match
• Life Insurance
  · Paid Time Off (PTO)
• On-site cafeterias and fitness centers in major locations
• Education Assistance
  · Service Recognition
• National discounts to movies, theaters, zoos, theme parks and more

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.