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Tier II Customer Care Specialist - Luxury Homes

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Toll Brothers
Full Time position
Listed on 2026-02-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading luxury home builder is seeking a Customer Care Consultant in Nashville, TN. The role involves providing second-level support for homeowner service requests, managing work orders, and ensuring customer satisfaction. Ideal candidates will have over three years of customer service experience, two years in construction or maintenance, and a high school diploma. This position offers an opportunity to contribute to quality improvements in customer care within a well-respected company.
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