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Customer Success Mgr./ CSM Customer Service Rep

Season Ticket Member Experience Specialist

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Nashville Soccer Club
Seasonal/Temporary position
Listed on 2026-03-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
  • Sports/Fitness/Wellness
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A professional sports club based in Nashville is seeking a Membership Services Specialist to deliver outstanding customer service to season ticket members. The successful candidate will manage accounts and enhance member loyalty through strong relationships and effective communication. Responsibilities include prioritizing member satisfaction, coordinating events, and troubleshooting issues. Ideal applicants have experience in ticket sales or customer service, excellent communication skills, and a detail-oriented approach.

This role may require flexible hours including evenings and weekends.
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