Dockhand & Checkin Services

Are you passionate about working on the water and creating exceptional guest experiences? Seeking a career in the passenger vessel industry or just looking for a fun summer job? This role is perfect for outgoing individuals who thrive in a fast-paced, outdoor environment.

As a Dockhand, you will be responsible for welcoming boaters & customers to the Nashville Riverfront, ensuring smooth dock operations, efficient boarding process and maintaining a clean and safe environment. This position offers flexible part-time opportunities that require weekends and OR weekdays. This is a seasonal job with overtime hours available during the summer season and reduced hours during the winter months.

• Customer Engagement: Welcome and acknowledge all customers according to company standards.
• Check-In Process: Assist guests with check-in using handheld devices, verify waivers, and check IDs (TABC certification required; bartending or bouncer experience is a plus).
• Guest Support: Anticipate and address guest needs to ensure top-tier customer service.
• Dock Operations: Assist the captain and crew with docking, disembarking passengers, and vessel turnover.
• Marina Coordination: Help recreational boaters with docking locations using the DOCKWA app.
• Facility Maintenance: Ensure the dock remains clean by removing waste and maintaining a professional appearance.
• Communication & Safety: Maintain clear and professional communication with the customer service and management team while adhering to company policies.

Work outside in varying weather conditions and stand for extended periods.

Summer job, summer internship, career opportunities.