Dockhand & Checkin Services

Are you passionate about working on the water and creating exceptional guest experiences? Seeking a career in the passenger vessel industry or just looking for a fun summer job? This role is perfect for outgoing individuals who thrive in a fast-paced, outdoor environment.

As a Dockhand, you will be responsible for welcoming boaters & customers to the Nashville Riverfront, ensuring smooth dock operations, an efficient boarding process, and maintaining a clean and safe environment. This position offers flexible part‑time opportunities that require weekends and/or weekdays. It is a seasonal job with overtime hours available during the summer season and reduced hours during the winter months.

• Customer Engagement: Welcome and acknowledge all customers according to company standards.
• Check‑In Process: Assist guests with check‑in using handheld devices, verify waivers, and check IDs (TABC certification required; bartending or bouncer experience is a plus).
• Guest Support: Anticipate and address guest needs to ensure top‑tier customer service.
• Dock Operations: Assist the captain and crew with docking, disembarking passengers, and vessel turnover.
• Marina Coordination: Help recreational boaters with docking locations using the DOCKWA app.
• Facility Maintenance: Ensure the dock remains clean by removing waste and maintaining a professional appearance.
• Communication & Safety: Maintain clear and professional communication with the customer service and management team while adhering to company policies.

Work outside in varying weather conditions and stand for extended periods.