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Customer Experience Project Manager
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-07-16
Listing for:
Ll Oefentherapie
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager
Job Description & How to Apply Below
Role Overview
As Customer Experience Project Manager, you will lead customer-facing project execution for Oracle Cloud Infrastructure data center delivery, deployment readiness, customer move-in, operational handoff, and service continuity. This role sits at the intersection of customer commitments, site readiness, deployment execution, infrastructure operations, and cross-functional issue resolution.
Responsibilities- Lead customer-facing project execution for OCI data center delivery, deployment readiness, customer move-in, operational handoff, and service continuity.
- Partner across Customer Experience, Sales, Customer Success, Site Deployment, Construction, Engineering, Network, Security, Data Center Operations, Finance, Legal, Procurement, and external customer stakeholders.
- Ensure customer requirements are translated into clear project plans, risks are tracked through closure, and customer-facing milestones are communicated with discipline, accuracy, and accountability.
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