Global Head of Customer Success & Retention
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-07-30
Listing for:
Vontier
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Vontier is seeking an Executive Director of Customer Success to transform and lead the global customer success function. You will drive adoption, retention, and expansion by building rapport with customers and aligning internal teams to a data-driven journey.
Travel to customer sites is required as part of the role. You will manage managers and ICs, develop scalable processes, and collaborate with Sales/Marketing to optimize upsell and cross-sell efforts, while reporting on engagement and growth
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