South Fulton Personal Banker

Description

• Greet all customers in a courteous and professional manner
• Open all new accounts accurately and efficiently according to regulation and bank policy
• Scan all new account documents in a timely manner
• Maintain a balanced and neat cash drawer
• Complete all deposits, withdrawals and payments accurately and efficiently while providing excellent customer service
• Maintain working knowledge of CSI’s online applications
• Maintain working knowledge of proper compliance procedures in the deposit area
• Work night deposits and ATM deposits under dual control
• Direct and refer customers to appropriate bank department for service when necessary
• Complete holds to necessary customer deposits
• Log all individual cash transactions over $3,000 on CTR log
• Complete Currency Transaction Reporting (CTR) as necessary
• Keep all work areas neat and clean
• Research and resolve customer issues
• Assist in solving customer problems
• Refer and cross-sell products
• Accurate completion of required audit logs
• Adhere to all bank policies
• Ensure all necessary equipment is in working order including but not limited to drive-up equipment and ATM
• Oversee balancing and maintenance of the ATM
• Ensure all negotiables and confidential records in the teller/CSR area are properly secured each evening
• Answer branch phone calls promptly and deal with those calls accurately and in a professional manner
• Attend all necessary staff training
• Attend all bank sponsored activities
• Attend civic activities and events
• Assist customers with all online and mobile banking issues and questions
• Accept yearly Safe Deposit Box payments
• Ensure all bank information and systems are protected
• Assist branch management and branch administrator with any other duties as assigned

• Strong communication and interpersonal skills
• Strong attention to detail
• Self-motivator
• Able to prioritize