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IT Call Center Supervisor - Swing Shift
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-08-08
Listing for:
Koniag Services, Inc.
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
Koniag Services Inc. in Nashville, TN, is seeking a Call Center Supervisor (Swing Shift) to lead IT call center agents handling government clients.
You will coach, monitor performance, and ensure SLA targets are met while maintaining a high-energy, customer-service-driven team culture. You will collaborate with the Call Center Operations Manager on directives, training programs, and operational reporting, with readiness for a government security clearance if required.
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