Customer Service Representative

Job Opening

Scion Staffing has been engaged to conduct a search for a Customer Service Representative for a growing organization in the print and technology services industry. This is a fully onsite position based in Nashville, TN.

This role serves as the front-facing representative of the organization while providing critical customer service support across multiple departments. The Customer Service Representative plays a key role in managing communications and supporting billing functions. This is an excellent opportunity for a detail-oriented professional who thrives in a fast-paced, collaborative environment.

• Competitive hourly pay ($18-20/hr) with potential for conversion to a permanent role
• Comprehensive benefits package including medical, dental, and vision coverage
• Collaborative, team-oriented environment with growth opportunities
• Stable, full-time schedule with consistent weekday hours

• Serve as the first point of contact by greeting guests, answering calls, and directing inquiries professionally
• Support client communications, ensuring timely follow-up and high-quality service
• Assist with basic billing tasks
• Compile and audit reports to ensure data accuracy and completeness

• Experience in a customer service or client facing role
• Strong communication skills with a professional and client-focused approach
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Ability to multitask, manage priorities, and maintain confidentiality

• This position offers a competitive hourly rate of $18-20/hr with potential for long-term conversion.
• Benefits may include medical, dental, vision, and paid time off upon permanent hire.

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent.

For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.